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My son has a Toshiba Satellite A215 Laptop (Model # PSAFGU-03J002) which we purchased about 4 months ago. The laptop frequently goes to a blank screen w/o warning and the only way to rectify the problem is with a cold reboot. Any suggestions on how to rectify this? Thanks in advance.

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Hello kenny356, 1. If windows product goto start-control panel on the classic view in control panel look for power options, put to never standby and sleep. see if helps. 2. could be a heat issue? Still under warranty? Go here 3. Are you pressing a Fn and the f8 for external monitor? 4. Is it pluged into wall or running off of battery? Thank You kenny356 and call Toshiba if under warranty?

Posted on May 04, 2008

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Posted on Jan 02, 2017

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