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We have a Dimplex Exbury EBY 15 electric fire. The fire has had a mental breakdown. While doing a demonstarion to a fried I pressed the remote control too many times. It started to overheat even the casing becoming red hot and was in danger of igniting. My question is can it be reprogrammed? Your advice would be much appreciated.

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Posted on Jan 02, 2017

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  • 4736 Answers

SOURCE: replacing bulb in dimplex electric

To replace the bulbs, your will need to remove the plexiglass front, then remove the logs and set them off to side where they won't get stepped on. Then lift up the plastic simulated ember bed. You now have access to the light bulbs. The required bulbs are 60 watt small base chandelier bulbs.

Hope this helped you, Margo. Thanks for choosing FixYa.

Posted on Aug 18, 2011

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SOURCE: Electric Heater Coils Always On

We use the STW0925H! in 60 rooms on this property and have encountered similar problems that were caused by weldedd contacts on one of two relays that controls the electric strip heat. They can be replaced if needed.




PTHP's and PTACs employ thermal fuses as well as a bimetal limit stat on the heating element to limit risk if fan motor were to fail and the heating element were to remain energized. It would be wise to check that both are fuctioning properly while you are servicing the unit.

Posted on Mar 07, 2008

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SOURCE: my dimplex has a remote

You definitely have an electrical problem either with the remote box or the the A/C unit itself. Something within either of the aforementioned is overheating and use of the air conditioner should be stopped immediately, as it is a fire risk. Unplug everything from the wall outlet and contact a service company that services Dimplex Air Conditioners. This is not a DIY fix!

Posted on Feb 07, 2011

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SOURCE: how do i change the

TO REPLACE LIGHT BULBS
1. Open the steel curtains (remove glass doors if applicable).
2. Remove the log grate retaining screws and remove the log grate.
3. Pull the rear edge of the log set forward by grasping the ember bed by the sides
(handle the log set only by the ember bed and not the logs) and pulling firmly
until the rear tab pops out from under the back ledge, then lift out.
4. Examine to determine which bulbs require replacement.
5. Unscrew bulb counter clockwise.
6. Insert new bulb screwing clockwise.
7. Replace the log set by inserting the front edge, pushing the back down until the
rear tab snaps under the back ledge and the logs are resting against the mirror.
Quantity 4 clear chandelier or candelabra bulbs with an E-12 (small) socket
base, 60 watt rating. Example GE 60BC or Philips 60CTC
CAUTION DO NOT EXCEED 60 WATTS PER BULB

Posted on Feb 24, 2011

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SOURCE: Cant get my dimplex club

Do the rest of the functions of the fireplace work? If so, turn the Master On/Off Switch to OFF and plug the unit for 12 to 15 minutes. After the time has elapsed, plug the unit back it and turn the Master On/Off Switch to ON. Then turn on the flame function switch. Hopefully, that timeout allowed the unit to reset itself and the flame function is now working. If it isn't, either the flame function switch is faulty or the circuity to the light bulbs and the ro-tater motor that turns the shaft, that he bulbs are attached to, has failed. Without knowing how old the unit is and how much use it's had, it's hard to pin down one thing that is causing the problem. If it's any consolation, you are not alone. Hundreds of these electric fireplaces (all makes & models) fail every year.

If all else fails, contact Dimplex USA, Technical Service at 888-346-7539.

Hope this helped to solve your problem.

Posted on Mar 17, 2011

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hope this is of some help

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