Question about Epson Artisan 800 All-In-One InkJet Printer

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Epson 800 not recoginizing epson cartridges. My printer only recognizes them one at a time. When I have all installed it will not recognoze any and will not allow to prnt. Has been workig great but now it dosent work at all. Any ideas why this is now happpening. Help. Jb

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  • Epson Master
  • 1,879 Answers

  1. VERY IMPORTANT: If your printer is still within its one-year warranty period (from the original date of purchase) please contact the Epson from 9 AM to 9 PM EST or 6 AM to 6 PM PST Monday through Friday (except holidays) when you are with your computer and printer setup.
  2. Basic troubleshooting:(you can do this on your own or with the EPSON tech)
  • Unplug it from the computer
  • After shaking (cover the hole where the ink comes out while doing this), put all ink cartridges in (mentioned:EPSON cartridges, good for you)
  • Use the printer menu for head cleaning, do this 3x consecutively
  • Use the printer menu to do test print

    If the issue still persists after the above test, straight answer: hardware malfunction, non user serviceable .

Posted on Aug 07, 2010

  • scorched Sep 07, 2010

    ohms apparently does not own this printer.
    First of all, if an Epson printer is not recognizing the cartridge shaking it will not help - the carriage is bad and this is a known issue. I had the same problem as have others.
    Secondly, If you do a cleaning procedure even once on an Artisan you will drain the cartridge if it is a standard capacity, and lose half of the ink in a high capacity cartridge if you try it 3 times. These printers are the worst in the industry for wasted ink on the cleaning procedure.
    Just call Epson and return the printer as many times as it takes to get a good printer. You will not get a new one, but a refurb.
    Insist on a set of high capacity cartridges and you may just get them. It took some calls to supervisors but I was able to get them. It is outrageous that this style printer is set up to almost completely drain the supplied cartridges in the initial priming operation.
    Save your money and invest in a CIS setup. This printer will cost an arm and a leg in Epson ink.

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  • Contributor
  • 6 Answers

First, change your cartriges to new original cartriges and you will see if the problem is because of cartriges or no.

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

SOURCE: Epson R1800 printer won't recognize new ink cartridge

ughhhh I'm having the same problem... STUPID MAGENTA

Posted on Oct 13, 2008

  • 1 Answer

SOURCE: epson stylus cx8400 cannot recognize ink cartridges

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.

Posted on Apr 06, 2009

  • 526 Answers

SOURCE: "Ink cartridges cannot be recognized" when using genuine Epson

i had this happen to me twice with two different people, it is highly possible that your black inks are defective, its also highly possible that one of the other inks are causing this error. take them all out, and put one and see what happens, do this one at a time until you see something screwey.

also possible, the contacts on the printhead are dirty or are pushed in.

also possible, bad printhead.

Posted on Jun 27, 2009

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