Question about Xerox Phaser 8560MFP Laser Printer
This error mean that the there is an issue with the ink loader and/or ink sticks. 09 refers to the system having the issue (ink loader) and the 03x refers to the color having the problem ( where x=5 for cyan, 6 for magenta, 7 for yellow, and 8 for black). Your error code indicates that the issue is with the Cyan ink. Try removing the Cyan ink stick and then reinsert it. If this doesn't resolves the issue then try multiple number of times.
To clear the error, remove all the ink from the ink loader. Clean the ink loader system while the Xerox machine is turned off and unplugged. This may resolve the issue. However, if issue still persists then check if any of the ink left at the heaters is cracked. This is extremely difficult as it is hard to reach there. Perform a power cycle and check if error still exists.
If error still persists then try this reset procedure to clear the fault. Before the Xerox logo centers press and hold the back and help buttons. Once the machine displays beginning service mode release the buttons and it will reboot. Once it boots up in service mode scroll to the FUNCTION menu and enter. Now scroll to the CLEAR ISC FAULT and enter to reset. Hope this helps... If it does please do not forget to accept the solution or post back for assistance.
Posted on Aug 07, 2010
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Posted on Jan 02, 2017
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Clean the inside of the printer and retest
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