Question about Samsung ML 2010 Laser Printer

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My Samsung ML-2010R mono laser printer has suddenly developed a paper-feed fault. The paper starts to feed through but stops as soon as it reaches the toner cartridge. When it is removed it always has a black splodge across the top edge. It does this 9 times out of 10 now, despite putting in a new cartridge, rebooting, switching on and off. Every 1 in 10 I get lucky and the paper actually goes through the printer and I get a print. I have been happy with the printer up to this point - which is not old. Any ideas? Thanks for your help!

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  • iholton Aug 07, 2010

    Fixed. The instructions were mostly correct . The only correction I would make is that the supports are not two supports but a single moulding like a bobbin such that each of the two sides holds the roller in. Therefore it is necessary to lift both tabs in order to pop the roller off.
    This has saved me buying a new printer. Thankyou !!

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  • 857 Answers

I can asily say that the problem is a worn
paper pick up roller tyre. This is a universal problem with laser printers and
is related to the number of pages that have been fed.
You can take the pick up rubber and its housing off without removing the shaft. after taking off the front panel and taking out the upper paper tray and the toner you have lots of room to get your hands in there (make sure it's unplugged before you start). two plastic side supports hold the rubber housing in. lift the tab on one and slide it to the side. the housing will now come out . take note of the positioning of all these parts before taking them apart. I sometimes use a digital camera for this purpose. the housing snaps apart and the rubber band slides off. I turned it inside out and put everything back together. works great now (for another year I hope). It's not difficult, it took me about 30 minutes, but be gentle with these plastic parts. I needed a small flat head screw driver and a good lamp. the easiest way is to stand the printer up on its back and reach down inside the hole with the lamp set up over top. good luck.hope this helps.

Posted on Aug 07, 2010

  • iholton Aug 07, 2010

    Fixed. The instructions were mostly correct . The only correction I would make is that the supports are not two supports but a single moulding like a bobbin such that each of the two sides holds the roller in. Therefore it is necessary to lift both tabs in order to pop the roller off.
    This has saved me buying a new printer. Thankyou !!

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