Question about Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive
Plug in the device and open the Maxtor software that originally was included with the device. This software may be in the form of a system manager or hard disk manager. Open the utilities section or disk utilities section of the software and choose from the available resetting, restoration or reformatting options. If you are having hard disk problems, consider reformatting the hard drive prior to resetting it, as this will improve the structural organization of data in the drive, improving performance after the restart and decreasing the likelihood of future error.
Access your drive through your computer's system utilities. This is a particularly effective method of access if your Maxtor software is not functioning properly, or if the drive is not showing up in your desktop. In Apple computers, this program is known as Disk Utility, and is found in the Applications > Utilities folder. For the Windows operating system, this utility is in the Control Panel under Disk Management. After opening this utility, choose Reset from the options and complete the disk reset. Try Repair and Reformat before resetting, as these are excellent options for the best disk performance
Contact Maxtor directly in the event of any problem where data loss is a possibility, particularly if your device is still under manufacturer or retailer warranty coverage. Maxtor may offer solutions over the phone, possibly free of charge, which may help you recover your data. Attempting a home repair often can void the warranty on these devices, so exhaust all options before performing a system reset on your external hard drive.
Posted on Aug 07, 2010
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Posted on Jan 02, 2017
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