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My Optiquest Q241wb has stopped working-- no blue power light and nothing appears on the screen. Other monitors connected to my computer work fine. How might I get this monitor repaired? I bought it in June, 2008 so it is out of its 1-year warranty period. Thanks, Bill Jacobi

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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antiochpc
  • 1314 Answers

SOURCE: Monitor works on one computer, but not the other

The problem is not your monitor, but the video card on your computer that it doesn't work on. If the video output on your computer is built in, residing near your keyboard / mouse ports, you can purchase another video card to put into your computer and connect your monitor up to that instead. If it attaches to a separate card inside your computer, just replace it. There are three kinds you can get, AGP, PCI, or PCIe. Make sure you get one that will fit inside your computer.

Posted on Jun 26, 2007

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SOURCE: "out of range message"

I have the exact same problem. Using RBG cable supplied by Viewsonic for Model Q241wb

Posted on Jan 18, 2008

sserpentio
  • 88 Answers

SOURCE: monitor

hi if your pixel is permanently brigthing you can try to press gently on the screen on the bright dot to expanse the liquid, sometimes the pixel freeze on lcd monitor.
hope this helps

Posted on May 22, 2008

Fix-4U
  • 293 Answers

SOURCE: monitor stops display

Hi...there,
It's seems your LCD Monitor backlight inverter it burnt out. Need a new inverter. Have a nice day!

Posted on Sep 08, 2008

  • 3 Answers

SOURCE: monitor flashes on then goes black.

I think you have the display shut off. the button on the bottom left will shut screen off. It will come on for a few seconds if you touch the screen, but will shut off again. just push the display button again and it should stay on.

Posted on Apr 02, 2009

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2 Answers

The monitor does not power up. no power light comes on, there is nothing that shows up on the screen. All cables are well connected and yes the power switch is on.


check by changing the power cord if this does not solve the problem the fault is in the power of the monitor better call technician or take it to the service centre

Aug 02, 2011 | Samsung SyncMaster 940UX LCD Monitor 19...

1 Answer

Have A Samsung 940Bw connected via DVI connection and has worked fine for last 3 years. Monitor was on and working fine went out of room and came back to black screen and the blue light flashing on the...


First thing I would try will beusing this monitor with another PC using the same the same setup to see if it works OK. We need to narrow down the cause of the problem first since you have three parts that can be bad; Monitor, DVI cable, PC Video card/PC. It is just a process of elimination to locate the problem.

Basic LCD monitor and TV troubleshooting guide:
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://www.fixya.com/support/r7406380-tv_training_manuals
Failed TV and Monitors pictures: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.

Apr 14, 2011 | Samsung Syncmaster 940BW LCD Monitor

1 Answer

Optiquest q20wb LCD has black screen & green power light flashing


Hi Rickyknows2,
If you are not hearing any beep I assume you are having problem with your video so, please ...
- open your PC and check whether your video card is well placed (sometimes it looks fine but you never know) remove it and put it back.
- If you used to remove often the cable from the PC, it might be that the pins from the monitor cable are even broke... please check.
- try to find another video card and replace it just to make sure its the video ...
- last... reset the bios (but I doubt that this is your problem)
chsers ..

May 03, 2010 | ViewSonic OptiQuest Monitor

1 Answer

Barely used work fine and then no power nothing Optiquest 19" lcd


You can take the unit apart, in there you will see the power supply, check the fuses(small) and check the caps to see if the tops are bluging...

Feb 25, 2010 | ViewSonic Optiquest Q19wb LCD Monitor

1 Answer

Optiquest q9b-2 blank white screen (lights up when powered up) no video ??no problem with computer, video fine on another monitor, tried this monitor on several computers same problem, blank white...


Often problems with LCD monitors can be traced to bad capacitors. The following sites will help you identify if your monitor has bad capacitors, and how to replace them.

www.fixyourmonitor.com and http://www.youtube.com/watch?v=9Q6_TgNJvQw

Good Luck!

Feb 06, 2010 | ViewSonic Optiquest Q19wb LCD Monitor

4 Answers

Viewsonic Optiquest Q19 blanks out - just a year old


Sounds like the LCD panel inverter is going out, if not gone out completely.

Jul 18, 2009 | ViewSonic Optiquest Q19wb LCD Monitor

1 Answer

Cannot get new Motherboard to boot up in Normal Mode


what u may have done is wwhen u were installing the new board, gave a static shock to the system...that will cause only the fans to come on and nothing more...this is a bad problem bc u cannot fix it...if u figure out something else is wrong, and it gets fixed, let me know

Jun 20, 2009 | Gateway Computers & Internet

1 Answer

Blank screen with intermittent operation


you have bad capacitors in the power board inside the monitor replace these and the monitor will work fine

Dec 09, 2008 | ViewSonic Optiquest Q9b 19" Flat Panel LCD...

2 Answers

Solid line completly across screen, monitor is brand new


Your comp's video card refresh rate (in Hertz, abbreviated Hz) may not be totally compatible with the monitor. Check the properties of your video card, and change the refresh rate (you may have to look around for it) to 60 Hz. This is a pretty standard refresh rate that works with just about every monitor. If it's already there, I'm afraid someone else will have to try and help!

Hope this helps, and please rate my answer, good OR bad.

Good luck!

Feb 04, 2008 | ViewSonic OptiQuest Monitor

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