Question about HP LaserJet 3055 All-In-One Printer

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HP Laserjet 3055 with "scanner error 6 - turn off and on" error

Can you elaborate on what you did to clean the glass and mirrors?

I have this issue. I have followed the instructions from the 3330 series discussions and cleaned the lamp and the mirror underneath using the smaller (ADF) access after "walking" the scanner over to the far right. Are there other mirrors which you cleaned.

After firmware upgrade and cleaning that 1 mirror underneath, I still have problem.

Thanks
Steve R.

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  • 10 more comments 
  • sanjay_31kk Aug 26, 2008

    HP Laserjet 3055 with "scanner error 6 - turn off and on" error problem,

  • Anonymous Dec 16, 2008

    HP Laserjet 3055 with "scanner error 6 - turn off and on" error problem

  • Anonymous Dec 29, 2008

    Scanner Error 6 Turn off then on

  • veroniquegri Jan 21, 2009

    i' ve got the message err scanner 6 on my hp laserjet 3055. what is it and what can i do ? I tried turn off and on the machine but i still have the same message

  • Anonymous Mar 03, 2009

    err 6 turn off

  • Anonymous Mar 03, 2009

    "HP Laserjet 3055 with "scanner error 6 - turn off and on" error"

  • Anonymous May 05, 2009

    scanner error 6 - turn off and on

    louise.chatelent@qc.aira.com

  • kadoumar May 06, 2009

    error.6 the scann is not work

  • Garvesh Patel Aug 05, 2013

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  • Garvesh Patel Aug 05, 2013

    HP Laserjet 3055 with "scanner error 6 - turn off and on" error problem,

  • Garvesh Patel Aug 05, 2013

    HP Laserjet 3055 with "scanner error 6 - turn off and on" error problem,http://youthified.com/index.php?refcode=...

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Hp laserjet 3055 by scanner error 6
Solution: I found a very small piece of paper between the glass and the scanner housing. The lamp's seen that and sent the error message. Nobody find that little stucked paper and the "IT expert" sad: need to buy a new machine because he can't repair it. So, sometimes the solution is very easy just need some attention. :)

Posted on Jun 02, 2010

  • varun99667 Jul 16, 2010

    hp laserjet 3055 by scanner error 6 , i gone hp service center they told us buy a new scanner for 12000 rs, in this printer total change the scanner set , my printer warranty isexpired thier service is very bad they charged for tell to this problem asking me 800 rs, what we can do please reply . Varun99667@gmail.com

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Hp laserjet 3055 by scanner error 6

Posted on Jan 20, 2009

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Can you elaborate on what you did to clean the glass and mirrors? I have this issue. I have followed the instructions from the 3055 series discussions and cleaned the lamp and the mirror underneath using the smaller (ADF) access after "walking" the scanner over to the far right Are there other mirrors which you cleaned..

Posted on Sep 16, 2008

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For first time (last year) that I had this problem I changed USB cable and the error was over. Now I have this problem again but I do not have any solution for it.

Posted on Sep 15, 2010

  • Benyamin_d Sep 15, 2010

    After writing above message, I cleaned the lamp and the mirror underneath using Alcohol 76% and fortunately the error removed.

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Scanner error 6

Posted on Sep 16, 2008

  • noonbhl Sep 22, 2008

    I HAVE PROBLEM WITH ALL IN ONE HPLASER JET 3055 "SCANNER ERROR 6 TURN OFF AND TURN ON"

    SOLUTION:- I CAME TO KNEW THAT IF GLASSES CLEANED THIS ERROR CAN BE REMOVE

    BUT THE PROBLEM REMAINS. I DO MORE AT MY OWN AFTER GOTHROUGH

    IT BE COME IN MY MIND THAT IF WE LOOSE ALL SCREW ON COVER OF

    GALSS AND GIVE A GAPE BETWEEN THE COVER AND SCANNER I TURN OFF

    THE ALL IN ONE AND IN THIS POSITION AND TURNED ON. NOW THE ERROR

    WAS OVER AND ALL IN ONE IN READY POSITION.



    FOR HP EXPERTS ONLY:- KINDLY GUID US ON THIS MATTER IS THE ABOVE SOLUTION

    FOR THIS PROBLEM LET US KNOW. ON MY E-MAIL ADDRESS

    noonbhl@nurpurfoods.com. thanks

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Pls change the flatbed scanner and scanner cable... for fix the problem....

Posted on Feb 17, 2015

Call HP SUPPORT, do NOT mention that you tried to clean it yourself, they will service the printer.

Posted on May 09, 2008

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1 Answer

How to fix scanner error 6?


herewith 3 suggestions (try searching the HP forum or search engine 'scanner error 6'). Read all of them before you decide to do anything and only then decide which order if any to do them depending on ease vs likely effectiveness.
HP LaserJet 3055 Scanner Error 6
HP Laserjet 3055 Scanner Error 6
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1 Answer

HP All-in-One 3055 "Scanning Error 6" What can we do?


Hi Cherylanne, Give this a try: Scanner Error 6 Turn off then on

1. Clean Glass Scanner Bed.

  • If the glass scanner bed is too dirty or smeared with fingerprints and such, you may get this error. It will not clear itself simply by turning off and on the printer such as the message suggests. Even a build up of dust can cause this. It is triggering a reaction caused by a sensor in the scanner. If you clean it good and then power cycle it, the problem should go away. THIS PROCEDURE FIXED THE PROBLEM FOR THE AUTHOR.

2. Try the NVRAM INITZ reset procedure. REF

  • switch off the printer, then remove all cables connecting to the printer but just the power cable.
  • then press and hold the *(start/symoble) and 5 button togather and turn on the printer.
  • continue holding the button till you see "perment storage init" displayed and releas the button.
  • then at a given point of time the printer will ask you to change laguage,time,date etc.

3. Remove paper scrap or dust obstructing scanner or sensor. REF

4. Clean sensor / remove the glass and clean the bulb and mirrors. REF

  • turn off power
  • remove ADF and inspect blew out any dust
  • unclipped control panel cover and removed top platen cover 4 torx screws
  • inspected and dusted (blew out) the scanner
  • put platen cover back again and placed 5 sheets new paper over right side (where scanner is) and turned on came up happy
  • turned off reinstalled ADF (cleaned the white surface first) turned on again

5. Scanner Bulb is not getting to the alignment area.


Information found @

http://wiki.robotz.com/index.php/HP_LaserJet_3055


Regards


Mike

Oct 12, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

I am getting "scanner error 6 - turn off and on" error". Please suggest what should i do ?


easy thing to do is get the price of a new scanner (flat bed), but if you want to save money then open you flat bed assembly and then open up the scanner use a lint free cloth to gently clean the mirrors, and then put it back the way you took it out and it should fix the issue in most cases

Aug 05, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Laser jet 3055 scanner error 6


Generally, Error 6 is a failure of one of the PCA boards and the unit requires service.

Apr 20, 2010 | HP LaserJet 3055 All-In-One Printer

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If you scanner error 5 or printer hangs at scanner bulb warming up than the issue is with Scanning Assembly inside the printer and it is hardware issue.

Apr 12, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner error 6


most likely dust on the scanner optics causing scanner to be unable to go to home position. Solution would be to disassemble scanner assy and clean optics or replace scanner assembly.Note HP service manual says to replace scanner assy.

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hi,

just try to clean it first if its not work then you need to buy and replace that parts...

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clean glass. switch off. clean the lightsource bulb. keep fingers off the glass when cleaning

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When powered on printer 3055 it gives error on control panel that
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Dec 20, 2007 | HP LaserJet 3055 All-In-One Printer

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