Question about Maytag Neptune FAV6800AW Top Load Washer

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OK I have read all the bad news on the Maytag FAV6800AWW. Mine will wash until it has to go into the spin cycle, then it will just rotate the clothes over and over. It will not spin. The clothes smell bad also. Which way do I go?

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Hey marcbowlby03 first thank you for the model number .......other forum members no model number = no help….. I do this for no $ and my time is important to me.

I’m and owner like you not a repair person but I know the machine fairly well and have three machines a Series 10, 15 and 17 and have worked many issues.

OK if you are the DIY type and want to save your $1K machine let’s do a little more troubleshooting.

I assume no error code like dC or uC to the Console with the fail to spin issue correct?

With that same wash load what happens if you do a Spin Only Cycle?

When you do the Spin Only cycle load release the washer top from the washer base as described in the FAV6800A/FAV9800A Service Manual on page 33 of the SM called out as Top Cover Removal.

Only raise the washer top from the base enough to observe if the wash basket is rotating CCW and the Tumblers are not rotating (1/2 turn or less then stop as you begin the Spin Cycle.

I’m going to point you to this post Clutch Fix for some additional support don’t get hung up on that post we may need reference it later.

I’ll help you get back in service if you want to DIY and can handle the down time…...Rich

Posted on Aug 07, 2010

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You have to clean your drum regularly with running water, especially if you are using the unit to wash very dirty clothes.

Posted on Aug 07, 2010

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1 Answer

I have a Maytag Neptune TL ( Model # FAV6800AWW) washing machine does spend but clothes still soak after it done. when you spend it by hand, it only spend in counterclockwise.


Any error codes. What happens if you start a Spin Only Cycle witht the same load? Does the times stay stuck at xx minutes in the LED display and the machine constantely starts and stops?

The more info on your problem the better.

Do you want to DIY the fix? Google this; Neptune TL Washer FAV6800AWW see the 5th post down here for general info and the Service Manual. If you want to try to DIY the repair I will help.

Apr 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My MAytag will not spin the water outta my clothes on spin cycle


If you machine is a FAV6800A or FAV9800A don't worry about the last two letters of the model number.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help.

Feb 28, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag toploader Neptune washer stops with 10 minutes left on quick wash and code "uc" on LED. There is a little water left in bottom of tub and cloths are soaked. It does fine until the spin...


It sounds like the Outer Bearings are going due to a leaky Tub Seal. Bothe can be repaired and have done on this site. This site has no way to reference past post to machine issues.

I have helped owners of theFAV6800A and FAV9800A machines here but I prefer a tru DIY site.

I no longer post on this site no way to post a Sticky for machine issues.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

Jan 22, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Hi I have a Maytag model fav6800aww stopped in mid wash cycle,now if you try any cycle it makes a whirling noise for a few seconds then goes to the light flashing pause mode.Thanks.


No erro codes to the console correct?

If so see if the machine will complete a Spin Only cycle with no clothes in the wash basket. Set the Spin setting to Spin/Hang dry seting and start the cycle. It should take about 10 min complete. Does the Spin Only cycle complete with no clothes in the wash basket?

Some handy links if you are going to DIY.........Service Manual

Sep 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

My Maytag Neptune TL FAV6800AWW stops on the spin cycle (~11 min). I can see and hear the tub tumbling kind of hard even though it has small amount of clothes. I already removed the clutch and lubed with...


Thank you for posting your Model number very much appreciated. Did you follow my Clutch Fix post for the clutch maintenance you performed? Did your Clutch Pulley use the upper bearing ring as I show in that post? When you stop on Spin Cycle do you have an unbalance error code such as dC or uC. What are the first two digits of your Serial Number it will be 10 thru 17 range. I?m an owner and will I?ll try to help?..Rich

Apr 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Spin cycle locks up


it is the clutch and be repalced fairly easily

Oct 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Tub rotates CW during agitation, out of balance, hits side of metal cabinet, but no error code



Hello srcoray,

Did you replace the clutch, just trying to get a feel for your hands on experience with the machine? If you did the work did your machine use the upper roller clutch bearing along with the clutch pulley mounted roller clutch bearing?

The FAV6800AW uses a reversing motor and motor controller that powers the motor and clutch pulley to rotate CW in Wash/Agitate cycle and CCW in Spin Cycle.

In Wash/Agitate cycle the roller clutch bearing should rotate freely CW allowing the agitator shaft to drive the transmission in wash cycle driving the tumblers to rotate only not the wash basket. In spin cycle the roller clutch bearing will lock up (one-way roller clutch bearing) driving the spinner shaft to rotate the wash basket and transmission CCW. Unless my thinking is wrong it sounds like the one way roller clutch bearing is frozen or dragging and not rotating freely in wash cycle rotating the wash basket CW. I’m an owner like you and will try to help.

Just a few other questions;

If you have a load of wet clothes in the wash basket and you select Spin Only cycle will the spin cycle complete with out dc/UC errors?

With the lid raised can you rotate the wash basket CW? It should not; it should only rotate CCW and do that with very little resistance.

Rich

May 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Will not spin, therefore will not drain


Hey Joe,
Let’s check to see if the wash basket will rotate CCW in Spin Only Cycle with no clothes in the wash basket
1. Open the lid and rotate the wash basket by hand Counter Clockwise, CCW. The wash basket should rotate freely with no restriction. The wash basket will not rotate Clockwise, CW by hand.

2. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 3. (See page 33 of the Service Manual for putty knife insertion point).

3. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it should begin to rotate CCW does it?. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction. If the basket does spin CCW and the tumblers are rotating then you have a broken clutch spring. Let do those checks and observations and see what the next troubleshooting steps will be. Rich

Apr 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune fav6800aww wont spin on rinse cycle


With this post I’m attempting to enhance the troubleshooting process regarding dc/UC errors in Spin Cycle associated with the FAV6800A machine. The troubleshooting steps are more to help DIY owners but it could be good info. for other owners to pass along to their appliance repair service if you go forward with a repair. I’m a DIY’er who refused to junk my machine as long as parts cost did not trigger a replacement decision and I have some basic mechanical skills. What I have learned about these fail codes, dc/UC in Spin Cycle is…. this is a chronic failure condition associated with the FAV6800A series machine (no brainer per numerous posts in this forum) and I feel that most of the time these codes are associated with a clutch malfunction.
The troubleshooting guide packed in the console of your machine makes reference to this issue in the Will Not Spin section of the guide and states to replace the clutch. I re-lubed my clutch with WD-40 and I have been working with 30+ loads of varying size with no Spin Cycle errors since early December 08. I and two other DIY forum members found this issue to be a maintenance issue with the clutch, no out of pocket cost for me and I’m sure under $5 for the other two forum members, I had a can of WD-40 in the house. See the links I have attached within this post. There is a description of the clutch removal I did in those posts. I hope this works for others; I’m sure many of these machines head to the curb for bulk trash pickup. Maybe you can extend the service life of your $1K machine if this proves to be a clutch re-lube fix for this issue. Shame on Maytag for not placing a quality sealed bearing in the clutch…. my opinion.
1. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2...

2. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. I need to post step 3 and the rest of this post in a comment.

Jan 28, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Excessive wobble


If there's a loud thumping noise during the spin cycle, the load of clothes has probably gotten unbalanced. Open the lid, redistribute the clothes in the washer, then re-start it. Repeat these steps if necessary.

Sep 06, 2008 | Maytag Neptune Washer

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