Question about Cell Phones

1 Answer

Hello i dont know what to do my phone says "sim unavailable please contact service provider" after i entered the puk code two many times!

Posted by on

  • Anonymous Mar 29, 2014

    I tried the PUK code 10 times and got it wrong! Now it says SIM unavailable. Contact your service provider. SOS/Call What is wrong with it?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers

Hi,

This is a simple issue don't worry.First please remove the battery and remove the SIM card and see weather it is being damaged or you can see scratches on the gold plating.Take some cotton and dip it on kerosene and clean it nicely on the edges of the gold plating of the SIM card..Now place it correctly and switch on the phone.Some time loose contact may cause this problem and scratches too....If
still the problem persist check with other Sim card of your friends or family members..
If other SIM card is work's fine then it your SIM card must be replaced by your service provider.Ask him for a free replace..else the Sim card
connector is damaged you have to solder or replace it.If you don't have any hands on,take it to nearest service center.

If the above problem got solved and if it asks for PUK or PIN no follow this:
Please don't try more than 3 times.If you try more than 3 times the Sim will get locked.And it will ask for PIN code.Both these PUK and PIN code can be given only by the network service provider. Please call the network service provider of your mobile.And ask him to provide the PUK code or PIN code.He will ask you some basic details like name,date of birth for his verification.And he will provide you the PUK and PIN code.This is done for free of cost.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


Please do rate the solution if the issue is resolved or post a comment for further assistance.


thank you for using fixya have a nice day:-)

Posted on Aug 07, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Puk code for lg gd900 need to enter the puk code dont know it


PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.

May 08, 2011 | Cell Phones

2 Answers

When I turned my phone on it just came up will enter PUK code and I dont know what it is and I have 3 attemps left. can you help me.


PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.

Mar 13, 2011 | LG Ally Cell Phone

2 Answers

I dont know my puk code


Hi,

If you need the PUK ( Personal Unblocking Key ) for your phone, you will have to contact your mobile phone service provider.

PUK code is related to the SIM card you are using and not the phone. So, kindly call the Customer support of your mobile service provider and they will provide you with the PUK code free of charge.

Also, entering a wrong PUK code ten times in a row disables the SIM card permanently. So, please be careful while entering the PUK code.

Hope this solves your problem. Thanks for using FixYa.

Sep 05, 2010 | Computers & Internet

3 Answers

It says PUK Blocked on my samsung At&t phone and i dont know what to do I really Need Help and i dont want to buy another SIM card????


PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
But Please careful

Don't try to enter a PUK code without knowing the right one.
You need to call your service provider to get this code. It can be as many as 8 digits,
and it is random. If you enter too many wrong codes, you can permanently damage the device.
So Please You Go to Service office and Get the Duplicate Sim From Office Oprater
Same Your No Problem will Solved

Aug 29, 2010 | Samsung A177 Cell Phone

2 Answers

I accidentally entered the PIN code on my phone and noe my SIM is blocked with a PUK code on it. i do not know the PUK code hence i dont know how to open it. how can i unlock my phone now?


Hi
PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code

But Don't try to enter a PUK code without knowing the right one. You need to call your service provider to get this code. It can be as many as 8 digits, and it is random. If you enter too many wrong codes, you can permanently damage the device. So Please You Go to Service office and Get the Duplicate Sim From Office Oprater Same Your No Problem will Solved

Aug 21, 2010 | Sony Ericsson w580i Cellular Phone

1 Answer

I have entered the puk code on my samsung F480 worng too many times and it has come up with SIM unavailable contact service provider although it doesn't let me call them, please help!!


since your sim is blocked thats why you require to contact service provider. You can't use your phone to call your service provider. You have to call them through other sim card of the same provider or ask the vendor to get the puk for you from whom you purchased your sim card.

Aug 11, 2010 | Samsung Tocco F480 - Pay Monthly Cellular...

2 Answers

How to get unblocked your sim? i dont know what is


Hi
PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code is unique for each mobile phone model.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
Thank You

Aug 07, 2010 | Nokia 1110i Cellular Phone

1 Answer

I blocked my phone and dont know how to unblock the PUK code


Hello,

A PUK code is used to unblock your PIN incase a wrong PIN was wrongly entered five times, leading to your SIM card getting blocked.

Only your network service provider can provide you with a PIN and PUK for your SIM card.

Contact your network customer care service center and they will provide you with a PUK and PIN for free.

Thank you for using Fixya,
Kenneth

May 13, 2010 | LG Vu CU920 Cellular Phone

1 Answer

How do i get my cell phone off puk lock


Typically when a phone is asking for a PUK code it means you have tried to edit or set the secuirty pin code. Unfortunately these codes are already predefined by the sim card and the service provider. It gives you the sensation that you can set or change the code but you cannot. You get 3 attempts to enter the correct code after which the phone asks for a PUK code. When it asks for the PUK you also get three tries to undo it. Again PUK codes are predefined by the sim card and the service provider. If you call your service providers technical support number or customer service number they can provide you with the PUK or the PIN code.

>>>> Once the PUK has been entered in wrong 3 times the sim card is shot and deactivated. At this point you will need to get a new sim card to get your phone up and running again. If you have numbers stored to your sim card and not to your phone you will have lost them.

Oct 01, 2009 | AT&T Motorola c168i Pay-As-You-Go Cell...

1 Answer

IVE FAILED 10 TIMES TO PUT THE PUK CODE AND NOW IT SAYS TO SIM UNAVAILABLE PLEASE CONTACT SERVICE ROVIDER NO CLUE WHAT TO DO AND IM ATT


PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database
for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.

Your rating is highly appreciated on this matter.

thank you,

Jul 01, 2009 | Samsung Propel A767 Cell Phone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

yadayada
yadayada

Level 3 Expert

76132 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...