Problem with my MX1000 mouse constantly disconnecting from my computer, happens about every 20 seconds. Tried on multiple computers but the problem persisted, also tried in different usb slots. Full charge but still disconnects. I have windows 7 but I have also tried it on a computer running XP. What's wrong?

Using 32bit drivers on 64bit Win7 will do this. It'll work for hours, and then quit responding with a "code 10" in the device manager. When you download setpoint/drivers, look closely, they have 32 and 64bit versions.

The same thing happened to me today. Somehow, something uninstalled my setpoint mouse software?!?!
While I was actually using the mouse?!?!
(it just stopped moving all of a sudden)

Don't ask me how/why this happened but I fixed it by unplugging the MX1000--both power and usb connection, plugging in an old serial mouse, rebooting the computer, opening mouse properties, going to the Mouse settings (in Control Panel), clicking the Setpoint tab, telling it to look for an update to the Setpoint program, letting it download and install the program automatically, then unplugging the old serial mouse, plugging in the MX1000 (usb first, them Power) and Voila'! Working as it should once again, even without a reboot. :o)
I love this mouse--perfect size, fast, programmable, accurate, long battery life, Perfect!

Try replacing the usb cable from the monitor to the computer with a new one or make sure that the cable is connected.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

try unplugging and plugging the receiver. (USB).

if its still not working, remove the USB and try to uninstall the driver of the mouse in your computer, go to start, hover your mouse to my computer and right click it, click manage, then device manager, then choose mice and pointing device, (be sure th pick the right one) if its not there, tr checking the universal bus controller part. after that, restart your computer if your not feeling lazy, then plug the usb again, wait for a couple of seconds then it will install the driver of your mous again automatically and it should be working.

if its still not working then its probably broken hehe.

Remove the mouse from your computer and plug it back again and then power on your computer. If your mouse is usb then remove it and then power on your computer. Once your in the operating system enviroment, plug your usb mouse to get it detected by your computer. But if the mouse is detected and still it is not working then probably your mouse is defective. Bring it back to the store where you bought it and claim the mouse warranty. They will replace your mouse. Hope this could help you. Please don't forget to rate me..:-) Thanks..

try the mouse without any logitech software installed for it if it keeps scrolling out of control check your mouse settings in control panel. go scroll and select the scroll to lines 5 or less. see if that changes anything.

install mouseware in the cd ,that given when you buying

the USB port of your mouse has some problem it seems. u can cut it can change it by yourself.

The following is what I ended up doing

Pretty much I cannibalized a pack of battery charging adapter plates, soldered the three wires to them, trimmed & bent them a little.. and then epoxied them down to the battery hold-down in their appropriate places. A little trimming was done on the plastic so the contacts could reach in far enough without obstruction.

After having the mouse sit around useless without a working battery in it.. for months, which definitely irritated me... I looked up 3.7V li-ion batteries and came across the "klic-5001 battery" (google it) and ordered two. The first one I destroyed trying to solder the wires directly to the battery contacts.. which just ruined all the internal li-ion battery components(i.e. DO NOT TRY DOING THAT)... the second battery, which I never tampered with whatsoever, is connected to the mouse via the contacts I described above. The klic-5001 batteries by the way do fit very well in the hold-down meant for the original battery.

End result: one, exceptionally well working MX1000 mouse which I can replace the rechargeable battery inside anytime it begins to get to aged and not working so well... ^_^ It charges as normal and the battery monitoring works like nothing ever changed.