Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

4 Answers

Power problem I recently moved my FreeAgent drive to another computer. I connected both the power and USB connections in, with the power turned on, yet the drive still seems to have no power. I've tried several things including replacing the fuse, switching USB ports, restarting the computer (the detection software is installed on it) yet nothing happens. How do I fix it?

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  • DavidLF May 10, 2008

    I'm having exactly the same problem - the wpower supply seems to have died to the external drive!!!!!!

  • Anonymous Jun 26, 2008

    I am unable to get power to my seagate, this is a fairly new device, less than 6 months old. I purchased it so that I would not loose data from my laptop, and now I am unable to retreive the information. This is drastic, I have a lot of school work on this device which I am unable to retreive now. Anyone have the same issue?

  • johnson27 Jun 29, 2008

    I have tried everything possible to power up my seagate. Is there anything else I can do? Is it possible to pull out the hard drive and buy another case for it to run in?

  • BludBubbles Jul 18, 2008

    I have the same problem but have made some but very little progress. I am in the process of having a new Power Supply being shipped to me. Unsure if this will help because I think the current one I have is working correctly because the drive will still get warm when plugged in. I know it's not the USB cabel because I used the same cable on an MP3 player and everything was detected correctly. The power will not come on. But on a few occasions of messing with it, I got the drive's Amber Light to come on, but the light that pulsates just stayed lit brighter than the rest of the Amber Light Band. I could feel no action, moving parts on the inside, and computer does not detect. I have tried on a Desktop and Laptop both running Windows Vista and 2.0 USB. Waiting for the power supply and hope I am able to get it working. 700 GBs of info gone and I was told data recovery would be anywhere between 850 to 2400 dollars. Any help would be much appreciated and if I figure anything out I will post my findings. Thanks.

  • subodh r Aug 17, 2008

    hi i have a segate free agent 500 gb eSata\USB drive . the drive was workign perfectly .. but i had it disconnected fo some days . Now when i try to connect it , It simply refuses to boot . I tried changing the power point. the amber light does not glow. . what can be the issue ?. Please help i had got this drive to back up my 4 years work ineed to get it working anyhow .. please help .. please help.

  • Anonymous Sep 01, 2008

    I have the same problem on first use. Moved some files to the drive, rebooted the computer, and then nothing. The drive has attempted to come back to life once and I could see my files. I thought it was working again, but no.

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Try using a different power supply/ac adapter. My Seagate Free Agent Pro didn't power up, but when I switched cords, it worked. I've gone through several drives, and Free Agent's are by far the most reliable.

Posted on Jul 31, 2008

I have purchaed the Seagate Free agent pro external hard drive one month before. I moved around 200 gb of my very important data to this drive. Now it is not working. Initially there was no drive shows in my laptop. Then the light is not showing in the External drive.
I called the seagate office. They are going to send the cables.

Please do not buy this ********* drive.

Posted on Aug 16, 2008

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So does any body have a solution to these problems or do we just get our money back?

Posted on Jun 27, 2008

Just reading this forum I think I have bought a total POS. Damn! wich i would have read this first. This boat anchor has all of my backup on it, is only a month old and is now junk. What is this the 3rd world's way of collecting all of our data when we return them?

Posted on May 29, 2008

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Posted on Jan 02, 2017

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