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Well this is a very simple problem. This means that the action replay for pokemon does not have the most up-to-date list of games.. You can either connect it to the connect it to the computer to add the codes for pokemon platinum, or you can enter the codes manually one-by-one. I would highly recommend computer entry as manual entry is very slow.
Have you tried inserting the game while the DS was off? I too find that the Action Replay doesn't recognize when you insert a game while the AR and DS is on. So you may just need to turn off your DS, insert the game, and then turn on your DS and activate the codes
Well i had the same problem but i know how to solve this, at first when i plugged in the AR to the computer and press the update button on the DS, it wouldnt work and it would ust please connect... meanwhile on the AR manager it says, waiting for .... DS, the way i solved it is to unplug, not from the DS, but from the computer the USB and put it in to another one.... after that a window came up, u have to install itand then go on Ar manager, there should be something in the other window that says, NDS. this is where u drag the cheats... hope i helped :)