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The playstation network wont take my email or password

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Posted on Jan 02, 2017

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SOURCE: Previous owner login information-Playstation 3 60GB

The only way to do this would be to completely restore the PS3 system so that when it next turns on it asks for your information.

Hope this helps

Posted on Jul 28, 2010

Testimonial: "Thanks a lot. It worked. I tried getting help on Playstation's website and I couldn't find solution. Thanks. "

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SOURCE: just downloaded latest update and

The PN store is down for maintenance, you'll be able to log back on later with no problems

Posted on Sep 21, 2010

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1 Answer

PS3 password


To fix this, you need to follow these steps:
  1. Select Playstation Network and go to sign in.
  2. You will then see a prompt asking "forgot your password?"
  3. Click on this prompt and you will be asked to enter your email address as well as your birth date
  4. Now, get on a computer and check your email
  5. You will see an email from Sony/Playstation about resetting your password(if not check spam or wait a couple of minutes and refresh page)
  6. Once you open the e-mail sent to you by Sony/Playstation, you will be able to click a link that allows you to reset the password.
  7. From here, you are basically done as you now have a new password and can sign into your ps3!

Jun 29, 2016 | Sony Playstation 3 (PS3) Console

Tip

How to get your PS3 PSN password back


Hi everyone, I'm writing this tip because I am seeing a ton of questions about how to get their password's back. <br /><br />The reason this question is arising is because of the recent Playstation Network shut-down a lot of sign in information was compromised. There-fore Playstation is requiring everyone to create a new password to better protect themselves. <br /><br />The problem is that a lot of people have made their accounts with email addresses that no longer exist and therefore are unable to receive the email to get a new password. Also a lot of people are not receiving the email quickly. <br /><br />--For those of you that still have the email account active and aren't receiving an email, note that this email can take up to 24 hours to be sent!<br /><br />The only thing you can do is contact the Playstation Customer Support and have your account user-name and console ID number ready to go. Their phone number is 800-345-7669.<br /><br />This should help a lot of people!<br />

on May 17, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

They sent me an email when psn for playstation 3 was back up to change my password but the site wouldnt load an now it does but the 24 hours thing has expired an it wont let me change my password how do i...


The best thing you can do is contact the Playstation Techncal Support 800-345-7669. If it wont let you resend another email to change your password then you must do it over the phone.

I hope this helped!

May 16, 2011 | Video Game Consoles & Games

2 Answers

Ps3 password locked


You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)

Click here to reset your password from a PS3™ system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

Oct 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Who do i reset every thing on my ps3 because i have forgoten the password to my master ansub account


You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)
Click here to reset your password from a PS3? system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

Aug 17, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Previous owner login information-Playstation 3 60GB


The only way to do this would be to completely restore the PS3 system so that when it next turns on it asks for your information.

Hope this helps

Jul 28, 2010 | Sony PlayStation® 3 (60 GB) Console

1 Answer

I had a problem with my router and it had to be reconfigured. When I try to connect to the internet with my playstation it asks for a username (email address) and a password. What password is it referring...


this is your plastation network online information you signed up for when you first went online to play video games, shop at there store ect.

If you forgot this information go to this link, and you can get password reset being you forgot it if you know what email you used.

https://store.playstation.com/login.gvm

Apr 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Error code 8001050f for playstation 3 wont let me log in says my email or password is wrong?????????????help


Idk same thing is happening to me..im guessing the server is down for the playstation network.

Mar 01, 2010 | Sony Playstation 3 (PS3) Console

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