Question about Sanyo VPCE1090 Digital Camera

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Screen keeps saying lens error, should I take it apart and look for sand?

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Aug 07, 2010

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1 Answer

The screen keeps showing lens error. The lens isn't stuck though...


The lens doesn't have to be stuck to have a lens error. The auto-focusing ring could be sticking, or the gears could be jamming a bit because of dust, lint, dirt, or sand. Here is a good web blog that explains things you can try to free it up, and they say about 50% of the cameras can be fixed trying their suggestions:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
The first thing to try is to spray the lens assembly with some compressed air. Hopefully, this will fix it.
If all fails and you elect to have it fixed, get an estimate first, since repair costs can be high.
Good luck, and hope this helps.

Oct 12, 2010 | Nikon Coolpix S210 Digital Camera

1 Answer

Screen says lens problem


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism (look closely for sand particles around the lens barrel of your camera. A single grain of sand can jam in the gaps around the barrel, preventing the barrel from closing. Use air or a thin sheet of paper to dislodge them). Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jul 22, 2010 | Canon PowerShot SD1000 Digital Camera

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Lens error - could be sand in lens


Maybe you got sand or salt water (a killer in any electronic device)? Best contact the experts; you may need parts replaced.

Jun 29, 2010 | Cameras

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Nikon Coolpix Lens Error


Hi!
It could be focus system problem - most likely stuck. Could be sand or some dirt inside focus gears. They're very small for these lens which are used in many Nikon, Olympus, Casio and other cameras so even one small piece of sand can block the focus system. The only way to fix it to take the camera and lens apart and clean it. 

Sorry for the bad news. I repair cameras every day and you can trust me - I know what I'm talking about.

Tom

Sep 26, 2009 | Nikon Coolpix S210 Digital Camera

3 Answers

The screen keeps saying lens error 14 then its says lens error 22


pls tap the bottom of camera and see if it works i mean tap hard it might come out or not it is stuck with dust and sand or something like that or the GEAR might be broken then i will suggest buy a new one dont waste time in replacements
consider FUJIFILM.com they are good in cameras
Pls rate me WELL !

Regards

Zohail

May 28, 2009 | Kodak EasyShare C330 Digital Camera

1 Answer

Lens error please help!!!


If the sand is in the zoom gears or auto focus gears then the camera would need to be disassembled to remove. Nice thing about this camera is that no soldering is required to take apart. A few small screwdrivers, and some tweezers would be all that is required. Canned air and a needle might also be helpful for removing the sand. If the camera just buzzes then I would say that the sand is in the auto focus gears (the stepper motor will buzz). If the auto focus lens is not fully retracted then the camera lens will not go back in (to prevent the auto focus lens from bumping against the shutter assembly)
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2 Answers

Problem with the lens


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 25, 2009 | Cameras

2 Answers

Dropped camera- lens will not go back in-


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Feb 20, 2009 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

Lens error


The very smallest piece of sand will jam any digital camera lens. You should be extremely careful to never allow sand to get anywhere near any digital camera. The gears are very small, thus the smallest piece of debris will do a lot of damage. To remove all the sand in the gear train is a time consuming effort. It has to be completely taken apart to do it right. You will need a good magnifing lens as well. That may also affect the ccd and alignment. Sometimes it it worth it.

Mar 18, 2008 | Nikon COOLPIX L3 Digital Camera

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