Question about Samsung WF337AA Front Load Washer

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How come it will not drain water after running a cycle? The washer makes a noise from the back and it sounds like it's the pump trying to pull the water. But... the water will does not come out. What do I do?

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  • 343 Answers

First place to check is the drain pump filter. Low and to one side on the front panel is the access to the pump filter,, A small hatch or maybe behind the kick panel.
Unplug electricity to machine.
Make sure the machine has as little water in it as possible, because when you open the drain pump filter any water in the machine will run out.
Lean the machine back against the wall will help contain any water left in the machine.
Unscrew the filter cover and clean. Check that a hairpin or bra wire or coin is not jammed in the pump impeller.
Replace the filter cover and test.. If you aren't able to do this or the pump still won't work, you probably need a serviceman to check it out.. You may need a pump motor replacement
Not a big job
Good luck....Nomess

Posted on Aug 07, 2010

  • tefley Jan 18, 2011

    THERE IS NO PUMP FILTER IN THIS MODEL.

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Asko WCAM1812 makes noise when draining


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Hi,
It sounds like you have something stuck in the pump.
To repair
Unplug machine.
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WASHER MAKES A HUMMING NOISE IN SPIN CYCLE BUT DOESN"T SPIN & CLOTHES ARE SOPPING WET.


what's the brand name and model number,all washers are different,most likely it's the motor humming or the pump is humming,could have something stuck in pump,if the water doesn't drain the washer won't spin,if you have a shop vac pull the drain hose out of stand pipe or sink,stick the shop vac hose onto the drain hose,get it down as low as you can and suck out the water and then see if it spins,if there's alot of water in the tub suck it out of the tub first then go to the drain hose,if it spins when water is out you know it's the pump but if you say water is still in tub i would have to say it is the pump,

Dec 25, 2017 | Washing Machines

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Awful noise! duet washer


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
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  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

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1 Answer

The washer stops and error code F 11 shows - doesnt seem to be able to spin...when you restart the washer to drain and spin cycle, just makes odd noise like it is trying to spin but not able.


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1 Answer

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