Question about HP Color LaserJet CM1015 Printer

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HP Deskjet 6940

I have this printer for home use but it is not printing well at all. Nothing comes through in black and entire documents are in shades of red, pink and yellow. I have changed the cartridges again, but no improvement at all. Can you help?



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I would contact HP via phone on this one. They even have a support chat on their website. They will be able to troubleshoot this problem further.


Posted on Apr 27, 2008


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HP Deskjet 450 and HP Color Inkjet cp1160 and cp1700 Series Printers - How to Print with Black Ink Only Follow the instructions below to print with black ink only.
NOTE: HP Deskjet printers use all the primary colors, Cyan, Magenta, and Yellow, to create shades of gray when Print in Grayscale is selected in the printer driver and the Black only option is not available or not selected.
  1. Click Start , Settings , and then Printers . In Microsoft® Windows XP, click Start and then Printers and Faxes .
  2. Right-click the printer icon and in Windows 95/98/Me, select Properties . In Windows NT 4.0, select Document Defaults . In Windows 2000/XP, select Printing Preferences .
  3. Select the Color tab.
  4. Select Print in Grayscale .
  5. Select Black only .
    NOTE: If the Black only option is not available, download the latest printer driver from the HP Web site. Click here to go to the HP Support and Drivers page.
  6. Click OK to save the changes and close the window.
  7. Print the desired document or graphic.

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