Question about Samsung SGH-D980 Cell Phone

2 Answers

Hello, I've got Samsung SGH-D980. My touchscreen is working but when you touch it activates the button that is aprox. 1cm. higher then the touched place. Probably there is some calibration problem, but I've removed the battery and the problem is still there. I cannot reset the phone using codes because I cannot touch the keypad function or even if I do touch it, I still cannot reach the lower part of the touch screen (where the 7,8,9 and 0 are). Any ideas will be more than appreciated!

Posted by on

  • 1 more comment 
  • Konki Apr 30, 2012

    Hi,

    I've had the same problem. I wasn't able to access the lower part of the screen - together with menu and phone book.
    I've played with the phone screen for 2 days by moving icons up and down (I've manage to go closer to menu in this way). Finally I've wormed it up a little bit and I've access to keyboard. Then I've manage to dial number: *2767*3855#. This is number for hard reset. Before you will dial it - please remove sim cards to not lost any data.
    After restart I needed to calibrate touch screen (the window popup automatically) and for now telephone is working fine ... we will see how long ;-)

    Regards,
    Lukasz Konkol

  • Konki Apr 30, 2012

    Hi,

    I've had the same problem. I wasn't able to access the lower part of the screen - together with menu and phone book.
    I've played with the phone screen for 2 days by moving icons up and down (I've manage to go closer to menu in this way). Finally I've wormed it up a little bit and I've access to keyboard. Then I've manage to dial number: *2767*3855#. This is number for hard reset. Before you will dial it - please remove sim cards to not lost any data.
    After restart I needed to calibrate touch screen (the window popup automatically) and for now telephone is working fine ... we will see how long ;-)

    Regards,
    Lukasz Konkol

  • Konki Apr 30, 2012

    P.S. My phone was working fine 2 months back, then I've changed it to new one and after 2 months I needed to go back to SGH-D980 and touchsreen wasn't working. So I was sure that it isn't broken - nobody use it in mean time

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 677 Answers

Hi,the reason why the touch screen is not functioning ,is because the touch screen is dead does not work properly again.
You will need t replace the touch screen for it to function properly again.

Have a nice day.

Posted on Aug 06, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Required a touch screen outer of mobile sgh d980 phone urgentlly in jodhpur rajasthan or delhi address for repairing my phone no.09461221559

Posted on Sep 26, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have samsung SGH D980 touch screen, touches doesnt work any more i need an help please


your touch screen flex is damaged.have it checked and replaced by a qualified technician or a samsung service center near you.

Jul 01, 2011 | Samsung SGH-D980 Cell Phone

1 Answer

My Touchscreen is not working, do you have an idea ?


remove ur touch screen safe guard sticker then clean display. If that fails you will need to contact the shop you brought the phone from.
Any further questions feel free to ask.
Correct? vote would be awesome.

Nov 19, 2010 | Samsung SGH-D980 Cell Phone

2 Answers

My samsung SGH-D980 touch screen not working now i


you may contact the service provider..........

Oct 16, 2010 | Samsung SGH-D980 Cell Phone

1 Answer

My mobile samsung D980 , the touch option is not working i have to touch very hard or it may open anything else except the button i press or it is not responding to my touch


hi, ahmattia78

The touch sensors would have lost its power, just try to switch off the mobile and remove the battery and put it again it will solve the problem only temporarily, and if still the problem persists then get that replaced.

Jul 12, 2010 | Samsung SGH-D980 Cell Phone

1 Answer

Touch screen not working properly, i touch down part of screen and it activate upper options. upper part of screen not responding


TOUCH SCREEN



Hi,

the touch screen of the phone you are using is weak and it is not responding properly again.

in other to resolve the problem,you will need to replace the touch screen with a new one.

For touch screen replacement , Contact a technician.

Take care.

Jun 28, 2010 | Samsung SGH-D980 Cell Phone

1 Answer

Samsung d980 touchscreen is not working what can I do?


My name is Jon i work on repairing phones all day everyday and see this problem every so often with full touch screen models. When the touch stops working it could be one of two problems generally. Either the "Digitizer" of the phone is damaged wich is the part of the screen you touch that is infront of your actual screen, this is generally not too hard of a fix to do. Or the problem is that the calibration could be off? If the touch works but just isnt accurate try to get into the options or settings menu and do the calibration setting. This will make the phone register on the screen where it is suppose to. I hope one of these are your solution any questions feel free to email me a gus6607@hotmail.com or call our store The Cell Phone Guy at Sioux Falls SD 605-335-0411

Mar 17, 2010 | Samsung SGH-D980 Cell Phone

1 Answer

D980 touchscreen sensor is not working.


Please check if the screen is not in lock mode.

Sep 20, 2009 | Samsung SGH-D900 Cellular Phone

Not finding what you are looking for?
Samsung SGH-D980 Cell Phone Logo

1,344 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Fotis Papastamatiou

Level 2 Expert

96 Answers

Bill Long

Level 3 Expert

587 Answers

Are you a Samsung Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...