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Hotpoint model HSS25GFTCWW side by side refrigerator/freezer. Freezer side is working great, refrigerator side is not cooling properly. I've reset the temp, no change, cleaned the vent in the back,still no change.I've made sure it seals when the door is closed, moved things around so air can circulate, but I do not feel any air coming from the inside top vent. There's no moisture, or water dripping or pooling under it. It is 3 years old.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 534 Answers

SOURCE: moisture dripping from temperature control hood model KTRS21MFAL0

possible that condensation drain line is clogged. This line drains the water from the freezer when it goes into defrost to a small pan loscated above the compressor where when it gets to the pan the heat from the compressor running evaporates the mosture.

Posted on Apr 16, 2009

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lsteward68
  • 331 Answers

SOURCE: Moisture/Ice build-up in Refrigerator

ok first of all. the refrige is in the basement. do you know what the relative humidity in the basement is?

you can check this with a humidity gauge.

Posted on May 26, 2009

pride applia
  • 232 Answers

SOURCE: Refrigerator warm, freezer is fine.

this could also be a plugged defrost drain ice building up blocking air flow through the return vents is therehwater dripping into frige

Posted on Jul 01, 2009

  • 272 Answers

SOURCE: freezer frosting over vents, refrigerator not cold enough

Greetings,
i work on this for a living 33 years..sight unseen, I'd say the evaporator is froze over. Its missed its defrost..I suggest leave freezer door open and unplug for 24 hours to melt ice..There still will be a problem and this will continue, but this gives you temporary service. You;ll need a repair-person to fix it. The evaporator frrezes over blocking airflow to fresh -food section. This in turn can cause a fresh food and freezer failure..
Bruce Denton appliance tech 33 years...

Posted on Jul 05, 2009

jmgldsmth
  • 1889 Answers

SOURCE: Have an 8yr old Kenmore top freezer. Water is

Your freezer has a drain tube located behind the: freezer ice tray back rear plastic cover; It leads to the defrost tray at the bottom of the refrigerator. remove the back rear plastic cover, the drain will be located at the right side of the coils.
flush the tube out using a funnel and, a pan of hot water. empty the floor defrost tray as you do this.

Posted on Mar 30, 2010

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