Question about Apple iPod classic MP3 Player

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HI, it looks like my iPod crashed during a sync operation.. getting the red x screen; followed some recommendations (put in disc mode, go to iTunes.. accepted restore, then get the 1439 error..any clue, please?

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1 Answer

Ipod touch is disabled and wont let me put in my pass code to unlock it when i get to itunes!


If your iPod touch is locked by a 4-digit passcode, the only way to get past it is to force the unit into restore mode by doing the following:


1. Start iTunes and Plug the iPod touch in to your computer via the sync cable. This could be firewire and/or USB.


2. Hold the sleep/wake button(the button at the top) and the menu button(round button at the bottom) down at the same time. Keep them both pressed until you see the 'restore' screen (an iPod cable and an iTunes disc symbol) on the iPod touch. If the ipod turns off or shows the "Slide to power down", just wait and try again. It takes about 10 seconds. Once the restore screen shows, Release the buttons.


3. Windows should quickly "install driver software" for a few seconds. iTunes should now display the iPod touch, along with a message that the iPod touch is in recovery mode. Click the RESTORE button in iTunes to restore the iPod touch.


Please note that doing this will erase the contents of the iPod touch -- that's how the system is designed to work: a passcode lock is meant to protect the data on the iPod.

Mar 12, 2011 | Apple iPod touch

2 Answers

My Itouch will not do anything, is it broken?


Start by syncing your iPod with your computer. When you do this, the iPod management screen will appear. Midway down that screen there's a button that reads "Restore." Click the restore button. This begins the process of restoring the iPod to its factory settings. After you click the restore button, iTunes will ask you to confirm that you really want to do this. If your iPod content is backed up, go ahead. The iPod restore process includes iTunes downloading and installing iPod software and bug fixes. You will see a window that looks like this. Follow the onscreen instructions. On a Mac, you will be asked to enter your computer?s password. On Windows, the installation will just proceed. As iTunes restores the iPod, you will see a progress bar. After the restoration process has completed, iTunes will pop up a window letting you know that it?s done. Now you?ve got an empty, freshly formatted iPod. Now you can sync the iPod with your computer and download your iTunes library again.

Sep 30, 2009 | Apple iPod touch

1 Answer

PC locked up during/after ipod nano sync


are you using iTunes 8
version 8 is the buggiest version of iTunes yet.
I don;t think your alone with your problem.
Try putting you ipod in disk mode before you sync it.
to do that, Press and Hold the Menu and Center buttons until the Apple Logo appears on the screen.
Then quickly move your fingers to the Center and Play/Pause buttons until a check mark appears on the screen.
Connect it to iTunes and see if it helps,

Also, you may want to run a spyware program on your computer. you can find a free one at http://www.lavasoft.com/
often times when you get a bunch of spyware and junk in your computer it will act like your problem.

May 27, 2009 | Apple iPod touch

3 Answers

Stuck on black and white Apple logo screen


Hi,

Solution 1) Press Hold/Sleep & hold buttons at same time for 20 seconds, This may fix you problem.

If problem is still alive follow solution 2

Solution 2) Press Hold/Sleep & hold buttons at same time for 10 sec. & then leave only Hold/Sleep button keep home button pressed & connect you ipod to PC, That means you have to bring your ipod in DFU mode (Recovery mode) Check out this video for getting ipod touch in DFU mode http://www.youtube.com/watch?v=bITIiGswjFI
. itune must be run on PC.
It will ask you for restore. Accept Restore you ipod touch request by itune. Wait for few minutes while ipod being restored.

This process will solve your problem 100%. I have solved same problem for ipod touch. Follow this video http://www.youtube.com/watch?v=AQk4-krrNVk

Thanks.
If my solution help you please vote up me.

May 22, 2009 | Apple iPod touch

1 Answer

The ipod doesn't work after a split second in water.


Even though you let it dry for an extended period of time, I would try leaving it in a bowl of DRY rice over night. This well assist in pulling any remaining moisture from the ipod's circuit board. After words I would put the ipod into disc mode (if possible) and restore using itunes. I have posted a step by step on putting an ipod into disc mode as well as restoring. If you cannot get the ipod to turn on at all or go into disc mode, you have a bigger issue then software and may need a new hard drive.
Putting ipod into disc mode http://support.apple.com/kb/HT1363 Before placing the iPod into disk mode, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.

With iTunes open, Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Once in disc mode and connected to your computer, your iPod will appear in the Source panel in iTunes after a few moments.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

GOOD LUCK :) I hope this resolves your issue.

May 06, 2009 | Apple iPod MA446LL/A MP3 Player

3 Answers

Unable to sync ipod with computer


Actually I would try putting the ipod into disc mode and restoring it to see if it a software issue. I know computer/ipod stuff can be very frustrating sometimes too; so i posted a step by step on both the putting the ipod into disc mode as well as restoring it. Generally you will need to use itunes to add music to the player. I only know of super computer wiz's being able to sync using the media player. I also posted a how to on adding content to your ipod. I hope that this does resolve the issue your having. :)

If you do not already have itunes, you will want to go to the web page listed below and download it for free.
http://www.apple.com/itunes/download/



Putting ipod into disc mode http://support.apple.com/kb/HT1363 Putting iPods with a Click Wheel into disk mode Before placing the iPod into disk mode, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.



How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.







May 03, 2009 | Apple iPod touch

5 Answers

Ipod touch stuck in itunes recovery mode. message, error 14.


JUST SHUT IT OFF AND THEN CONNECT YOUR USB CABLE TO YOUR PC AND IPOD, THEN HOLD THE HOME AND POWER BUTTON UNTIL YOUR SEE I TUNES ICON WITH THE USB CONNECTOR RIGHT UNDER IT, WHEN YOU SEE IT LET GO THEN IT'LL SYNC INTO ITUNES AND JUST FOLLOW THE INSTRUCTIONS.
RATE ME PLZ.

May 02, 2009 | Apple iPod touch

1 Answer

Not syncronizing


Does the ipod show up in itunes? If not, can you see your (safely remove hardware) icon in the lower right hand of windows when your ipod is connected? If still a no, I would check to see if the ipod says (charging) or (connected do not disconnect)

If the ipod does not connect to the computer at all, I would first try to reset it. I have posted a step by step below just in case you are unsure how that is done.


Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.




If after a reset, You still cannot get the ipod to sync or show up in itunes; I would recommend putting the ipod into disc mode to see if that will allow it to work with the itunes. If in disc mode the ipod finally shows up in itunes, (provided the above steps did not help) you will need to restore. Below i have done as before and added information on both putting the ipod into disc mode as well as restoring.





Putting ipod into disc mode http://support.apple.com/kb/HT1363 Putting iPods with a Click Wheel into disk mode Before placing the iPod into disk mode, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.



Before a restore, you should make sure your itunes software is up to date as well.
How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.




I hope this resolves your issue. If you need further assistance, please let me know

Apr 30, 2009 | Apple iPod nano

1 Answer

Black ipodnano 8gb, not working


There is only this one way to trouble shoot the issue of an ipod displaying a red X

To do this you will need to put the ipod into disc mode and restore it using the latest version of itunes.

below I have posted step by step instructions on putting an ipod onto disc mode as well as restoring it. I hope your ipod is fixed by these steps and does not need service.

Putting ipod into disc mode http://support.apple.com/kb/HT1363 Putting iPods with a Click Wheel into disk mode Before placing the iPod into disk mode, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.



After you get the ipod into disc mode, Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod. After a few moments, your iPod will appear in the Source panel in iTunes. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are: Restore Option 1: Restore - Restores with same iPod Software version already on iPod. Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option 3: Use Newest Version - Restores with the latest iPod Software available. Restore Option 4: Restore and Update - Restores with the latest iPod Software available. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring. Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models). During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If you cannot force your iPod into disk mode and restore it, then your iPod may need serviced. Good luck

Apr 24, 2009 | Apple iPod nano

1 Answer

Ipod won't sync with itunes on windows operating system


An iPod formatted to a mac will not sync with a PC. (I'm not sure why the rep told you it should) However an iPod that is formatted for a PC can be used with both the mac and PC hardware. The only difference you should notice when using with your mac is that it will load slightly slower, and it will not be able to be updated on the mac. To reformat it simply restore using itunes. If it will not show up in itunes at all then you will want to place the iPod into disc mode before connecting to the computer. Below I have posted a step by step on getting the iPod into disc mode as well as restoring just in case you need the information. :)
Having your antivirus active during an iTunes installation can in fact cause download errors though. If you do not have iTunes version 8.1.1.10 you will need to update your software before proceeding. If you are unsure on how to check, simply open iTunes and click on Help in the top toolbar. then select about iTunes. This will tell you what version you are running.
Putting ipod into disc mode http://support.apple.com/kb/HT1363 Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.


--------------------------------------------------

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.


If this does not resolve your issue please do let me now. I am eager to be of assistance

Feb 20, 2009 | Apple iPod nano

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