Question about Apple iPhone Smartphone

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I can't reboot my iphone or shut it down, it is frozen. it is stuck on the menu option. what do i do?

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My iphone is frozen!!


If your iphone is frozen generally you can unfreeze by a simple hard rest of the the iphone..

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You need to a fresh restore of the iPhone. Hold down the home and power buttons together until the screen goes black. Then while the screen is still black, plug it into your computer WHILE holding down the home button.
At this point iTunes should detect your iPhone and tell you that you need to do a restore.
Hope this helps!
Please rate me!

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