Question about Panasonic KX-T7433B Corded Phone

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On occasions a caller cannot get through and they state that phones only ring and ring and no one picks up or that they get a busy signal. This is happening when we are at the office and phones are turned on. Any reason why this might be happening? We have 8 lines and lines 1 thru 5 rollover.

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I have an idea on how to determine better what is going on with your phone system but first i need a couple of answers please.Are there 8 phone numbers assigned to your business or 5 numbers assigned with an extra capability of 3 being put on hold?What are your hours of operation and is it M-F only or also partially open weekends?At the end of the day do you turn on a switch for auto answer system pickup?I already have the idea ready but this information will help me describing it.I look forward to hearing back from you.

Posted on Aug 06, 2010

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Why made phone early now cant just get busy signals?


Sounds like your phone or line is now short circuit and is holding the line so it appears busy to incoming callers. Try disconnecting the pnone and line right up to the incoming point of your house to find the problem.

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No caller ID. TP company says I have service.


  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

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Program "Do not disturb" on business phone


It's pretty straightforward. You pick a spare button, dial FEAT 00 press the blank button (with a light) and press FEAT 01. There are considerations that I'll reproduce here.

Do Not Disturb (F01) 8
Use this feature to be able to press a programmed button to prevent incoming calls for the
extension from ringing (lights still flash). When Do Not Disturb is on, outside callers hear ringing
while inside callers hear a busy signal. You should use Do Not Disturb only if someone answers
outside calls for your extension when you do not answer them.
Considerations 8
Do Not Disturb is available only on system telephones.
Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
■ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
■ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
■ To avoid missing calls when Do Not Disturb is not needed, turn it off.
■ If Do Not Disturb is active at a doorphone alert extension, the person at the doorphone hears
signaling, but the alert extension is not signaled.
■ Unanswered calls that are transferred from an extension with Do Not Disturb active ring at
that extension if they transfer return.
■ Extensions with Do Not Disturb activated do not receive Caller ID information, unless the call
is answered.
■ Users with Automatic VMS Cover Assigned or with VMS Cover turned on can activate Do
Not Disturb
to Send All Calls immediately to their voice mailbox.
■ Users with Call Coverage turned on can activate Do Not Disturb to Send All Calls
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■ You cannot use Call Screening (F25) when Do Not Disturb is turned on.

Carl

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1 Answer

Disabled phone line


Sounds like the answering machine is picking up the telephone line and not releasing it.

Hence the busy signal, cause the answering machine has the line off hook. It's like leaving your telephone off hook, the next caller will get a busy signal...

The answering machine might be bad... have you noticed that you were talking on the phone and hung up then the next call would be the busy signal? Maybe test this out.
Do you have the correct voltage to the answering machine, too much power or too little power can do funny things to telephone equipement.

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1 Answer

Caller id


Unfortunately just adding caller ID to your phone line will not work with many business phone systems, especially older systems.

You can have this phone on one of several different Toshiba phone systems. The system must have caller ID equipment installed and programmed correctly for caller ID information to be shown on your phone's display.

Caller ID information is transmitted between the first and second ring. With business phone systems the system itself needs to collect this information and then pass it along to any phones that are programmed to ring at any given time.

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