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My yahoo account is hacked and secret quetion answer is not working please guide wat to do

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First of all, you go to yahoo mail.
Click i can't access my account.
Select forgot my password.
Click Next.
Enter your I.D and code shown below.
Verify your I.D.
Reset your password.
A message will be sent to you via e-mail. So there is when you will get your password back.

Posted on Aug 07, 2010


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Related Questions:

1 Answer

Somebody hacked my account in yahoo mail. Im about to change my password. But it kept on denying. I also answer the secret question but nothing happen. They asked me to contact customer care. But i dont...

please i want u to kindly help on my Email account i forgot my secret question and i want you to re mind email address is

Jul 04, 2013 | Computers & Internet

1 Answer

My yahoo account has been hacked and now I can't log on

Good Day Jessica!

I am sorry to hear that your Yahoo Mail account has been hacked. T

You can try two procedures that might help you recover your Yahoo Mail account.

1. If you are lucky, and the hacker have not changed your security questions and answers,
you can go to
Follow the on screen procedure, it will verify your identity, at the end you might get lucky again to reset the password.

2. If the hacker manage to change the secret answers to your secret questions, then, there is no way to recover that account unless you co
ntact directly the Yahoo support team.
Create a new Yahoo Mail account. Using your new mail account, write an email to
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.

If there is anything that I can provide to you to help you further, just leave a comment.

You can comeback later and give my answers your four thumbs up rating.

Aug 12, 2011 | Yahoo Mail

1 Answer

Some one hack my id. and that person knows my id,s secret answer wat can i do for that.. tell me

Hi there,

If the hacker has successfully login to your account and manage to change the password, then the only thing you can do it try to retrieve it using the those secret questions and hope that the hacker did not change that as well. If not, then, really, there is no way for you to recover access to that account.

Dec 11, 2010 | Yahoo Mail

1 Answer

Please i cant remember my secret quetion

If you can't sign in but have provided an alternate email address or phone number, you won't need to verify your Security Question. Go to the Sign-in Problems page for help logging in to your account.
If you cannot verify your Secret Question and your account doesn't have an alternate email address or phone number we can use to identify you, then you will not be able to reset your password, get answers to questions about your billing, or receive technical support.
If you cannot verify the answer to your Security Question, you cannot change it to something else.

Dec 07, 2010 | Yahoo Mail

1 Answer

Cant open my other email yahoo account

email or call yahoo support. and report it!

Jun 26, 2010 | Yahoo Mail

1 Answer

How to get back a hacked e-mail

its impossible because your secret question answer changed by the hacker its the only way to recover it the secret question suggestion create new yahoo id

Jun 19, 2010 | Yahoo Mail

1 Answer

Some hacked my account

Go to Yahoo and tell them that you forgot your password, it will email a confirmation/new password link to the account you set your email up with. If the hacker has already changed the contact password, you can also change it using one of the secret answers you setup for your account.

Apr 08, 2010 | Yahoo Mail

1 Answer

I cannot open my yahoo account bec. i forgot my password and my secret quetions, how can i open my yahoo account

Only by mailing Yahoo support directly.

Apr 06, 2010 | Advent 4211c Notebook

1 Answer

Somebody hack my yahoo mail password and i can't access it from another email and also security answer so what i do now?

even after your account has been compromised the one thing you can never change is your secret question and answer so you can have the password reset at anytime but simply answering the secret question you choose initially

Mar 30, 2010 | Yahoo Mail

2 Answers

I cannot acess my yahoo account any longer I found it on my daughters email and the greeting said hello and they were in Africa and needed money. This person hacked my account. It is not me saying God...

U Should Immediately Report To Support Team Of Yahoo And Try Recovering Account By Using Secret Questions U Putted When U Created Account...

Nov 21, 2009 | Yahoo Mail

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