Question about Sony Cyber-shot DSC-W170 Digital Camera
Turn the Power Off and On again:
This may be an issue with the Lens unit in the Camera, as it is
stuck. This can be resolved by trying the troubleshooting steps
like Power resetting and Factory resetting.
Remove the batteries from the Camera.
Press and hold the POWER BUTTON of the Camera for 15
Then, reinsert the batteries after 1 minute.
Factory resetting:(This can be performed only if the Menu is
To reset the Camera, select the INITIALIZE Option from the
SET UP1 Menu of the Camera to OK.
Home-->Settings-->Main Settings 1-->Initialize-->OK
If the issue is not resolved after trying the above troubleshooting steps, service may be required.
Posted on Aug 07, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 01, 2010 | Sony Cyber-shot DSC-W55 Digital Camera
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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