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Not able to reset the modem - Zhone Paradyne 6388-A1-200 Router

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Please switch on the modem and push one pin in to the reset hole and hold 5 to 10 second switch off and switch on again.If it not working switch of the modem and push the reset button hold it and switch on the modem hold the pin 5 to 10 second.

Posted on Aug 06, 2010


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I forgot my password

Reset the modem by removing the power cable from the back of the modem for a full 30 seconds and plugging it back in.

This is sometimes referred to as "power cycling" the modem, and is a good way of clearing network timeouts and other problems that can appear on modems that have been running continuously for some time.

Reset the modem by unplugging the power cord from the electrical outlet or surge protector into which it is plugged.

This is a good alternative to removing the power cord from the back of the modem if it is difficult to get to the modem because of its physical location. Count the full 30 seconds and plug the modem back in to complete the reset.

Reset the modem by pressing the reset button the back of the modem.

The button itself is recessed into a hole to prevent accidental resetting, so you will need a pen or some similar thin utensil that can fit inside the hole.

Press the pen into the hole until you feel the button depress and then let go.

This is sometimes called a "hard reset" or "hard reboot," as this will restore the modem to its factory default settings

Hope this helps


2 Answers

Reset forgotten modem password

For the reset access look at the bottom for a small round hole
( near right leg of the modem )
Use a small ball pen refill to access

Oct 17, 2011 | Arris SURFboard Gateway SBG901 DOCSIS 20...

2 Answers

I just updated my internet speeds and was told to reset my Motorola SB5100 modem, but i cant find a reset button on the back panel. How do I reset the modem?

Log in to your modem using
You will see a configuration button on the left, click that.
Click the factory reset / restore default settings button.
To simply turn i toff and on click reset cable modem below or simply unplug and replug the power cord.

Dec 11, 2010 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

2 Answers

How to reset modem to default settings

Hi Good day!! i hope this method will help you

1. Find the manual for your cable or DSL modem. Although the basics of these types of modems are the same it never hurts to have the manual available for the particular piece of hardware that you are going to be dealing with.

2. Look up what the procedure is to reset or reboot the modem. They will list what the procedure is for performing a reboot or reset of the modem.

3. Turn off the computer if you have no manual and need to perform a reboot or reset of the modem. It is best that the connection to your computer is severed before you change anything on your modem.

4. Look at the back of the modem. There should be a tiny button or hole in the back of the modem that will be labeled reset. Typically these button need to be pressed for a minimum of 10 seconds to reset the modem. This will reset the modem to factory defaults. You will need to reset options just as if it was a brand new modem being installed.

5. Press and hold the button down for one minute. This will make sure that it has a chance to reset. You will need a small pin to put through the hole. Usually you can straighten one leg of a paperclip and this will work for the tool you need. Just beneath the surface of the back of the modem there should be a small push button that you can depress with the paperclip.

6. Allow the modem to reset itself and then remove the power plug in the back of the modem. Keep the power off for at least one minute and then return the power plug to the back of the modem and wait for all the lights on the front of the modem to come back on and stop flashing.

7. Restart your computer and check that all the options are set correctly on your modem. You may need to call your Internet provider and check which settings need to be changed from the factory defaults. They can walk you through how to make these changes. After this, your connection should be back and you can reach the Internet.

Thank you for using FixYa

Nov 09, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I changed the password of Modem Gigaset SE261 dsl but forgot it. I want to reset the Modem. I tried to use the reset button behind the modem (keep it >10s) but the Modem is not reset! Please help me how...

Some modems have a special procedure that needs to be followed in order to reset them.
Sometimes you also need to unplug the AC power before pressing the RESET button for 10 secs. and then restart it.
Good luck

Don't forget to rate this answer if it helps.

Aug 20, 2010 | Siemens (120-5830-001) Modem

1 Answer

How do you reset lost password?

Straighten one end of a Norwegian paper-clip, and insert it into the small "reset" hole in the back of the modem.

This will reset the modem to the "factory" settings.
Then, reconfigure your modem, as if it were "day one" that you got the modem.

May 29, 2010 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

SL2-141 modem reset switch button

in most of the modem reset switch is inside the modem they only give a whole through which you can insert a pin or something to reset it. It is at the centre back side of the modem.

Jun 17, 2009 | Siemens (120-5830-001) Modem

2 Answers


To remove all the settings of the used modem router, most modem has a reset button and need a paper clip end to press it. If you want to reset the modem to factory default, most likely you:
  1. having power on the modem, press and hold the reset button for at least 10 seconds (or until lights on front starts blinking)
  2. this is most common practise in programming the modem chips.
If that doesn't do, try:
  1. unplug power cord of the modem
  2. press and hold the reset button
  3. plug in the power cord
  4. wait for about 5 seconds then release reset button
If still not able to reset it to factory default, ring the manufacturer's Tech support and get them to help you "reset the modem to factory default".
Good luck!

Apr 11, 2009 | Actiontec GT704WG Wireless Router...

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