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I have an HP Pavilion mx704 desktop PC 2005 model, and I can not burn music onto a CD. This computer has a CD burner, and when I start burn of the downloaded song, it says insert disk, I put a blank CD-R into drive, and after a minute it says burn complete. But when I put the CD into my stereo CD player, it won't play, there is no song to play (it just says no disc). Can you please help me solve this problem?

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What OS and burn software are you using? Can you see the music files when you look at the file explorer on the computer (My Computer or Computer in Windows and double click on the optical drive)? Check if the disc has any scratches.

If you see the music listed on the optical disc, check if the disc was finalized. (Again in Windows Computer, right click on the optical drive and it should be an option if the disc hasn't been finalized.)

If there are no files on the CD-R, make certain that the disc isn't being formatted before you try the burn. (Formatting should only be done on R/W discs.)

If the music files are on the optical disc and the disc was finalized, your CD player is not tracking across the disc properly. Try a lens cleaner. It may need repair and I've never successfully repaired a CD drive (the only ones I've had fail were in computers and were cheaper to replace). The mirror and the belt are the most likely places to have issues.

I hope this helps.

Cindy Wells

Posted on Aug 06, 2010

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