Question about D-Link AirPlus DI-524 Wireless Router

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Internet has slowed right down. My provider says it is the router which may be causing the problem and i should see if there is an update. D-Link wants me too pay for tec support. Any suggestions?

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This is your support page with all the available updates

You can also log onto your router, there is usually an update button to automatically search for the latest update

Posted on Aug 06, 2010


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It would seem that the router is not running fast enough. If I try Netflix it shows my movies but does not down load fast enough to run. What is going on here?

If you are currently using wireless to connect to your router, it might be a good investment to get a signal booster because if you are too far away the signal starts to degrade and slow the internet speed down.
If you are using a wired connection for the connection to the router, there are a multitude of things that could be slowing it down, ranging from internet congestion clear up to faulty firmware.
A few things can be done in order to help speed up the router's/Internet performance.
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  2. Check if it is just Internet Congestion, this is a simple one, try accessing the internet at different times of the day to see if there is just too many people running their internet at a time.
  3. Call your ISP, The Internet Service Provider (ISP) could be doing maintence on the network and could be slowing it down. They also could be blocking Netflix from streaming also, so make sure you contact them.
  4. Upgrade your router's firmware, a guide to this can be found on the manufacturer's website. Just keep a backup just in case because anything can happen.
  5. Get a newer cable, if your router is running off a CAT5 cable it could be a simple reason to the congestion. It would be a wise investment to upgrade the cable anyways to a CAT6. A way to identify what cables you have is to check the side of the cable, it probably will be printed on it somewhere.
  6. Turn off/Unplug unneeded Internet Using Devices, if you have a device on the network that uses internet it could be a reason for the latency. Some devices go on the internet to check for news, time updates, software updates, etc...
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These are just a few things that could be happening, but if none of these help, you might want to get a qualified technician to come and inspect the issue.

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Visit Linksys's support site for the latest versions.

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