Question about D-Link AirPlus DI-524 Wireless Router

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Internet has slowed right down. My provider says it is the router which may be causing the problem and i should see if there is an update. D-Link wants me too pay for tec support. Any suggestions?

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This is your support page with all the available updates
http://www.dlink.co.uk/cs/Satellite?c=TechSupport_C&childpagename=DLinkEurope-GB%2FDLTechProduct&cid=1197319373334&p=1197318962293&packedargs=locale%3D1195806691854&pagename=DLinkEurope-GB%2FDLWrapper

You can also log onto your router, there is usually an update button to automatically search for the latest update

Posted on Aug 06, 2010

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95% of the time, routers are not the cause of slow internet. That is your ISP and the bandwidth they allocate to you. You should first check your modem, not the router.

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Slow connection


your internet may be slow due to following reasons
- Your ISP (internet service provider) may be having issues with routing signals to you.
- Your browser memory cache is so full, your browser has to slow down to allow for its limited hard drive space.
- You might have spyware/malware infecting your machine, and secretly using your Internet bandwidth.
So You need to optimize browsers and internet connection.
- First of all update the browser
- Disabling The Firewall
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If you are unable to perform above tasks then use a single utility tool like PC Fresher that will not only fix windows errors but will also optimize Internet

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My down load is very slow


Hi,just check your speed from here http://www.scanmyspeed.com/ and if still your speed continues to be slow contact your provider.

Mar 08, 2011 | D-Link DSL-2640B Wireless 11/54Mbps ADSL2+...

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It would seem that the router is not running fast enough. If I try Netflix it shows my movies but does not down load fast enough to run. What is going on here?


If you are currently using wireless to connect to your router, it might be a good investment to get a signal booster because if you are too far away the signal starts to degrade and slow the internet speed down.
If you are using a wired connection for the connection to the router, there are a multitude of things that could be slowing it down, ranging from internet congestion clear up to faulty firmware.
A few things can be done in order to help speed up the router's/Internet performance.
  1. Close any unneeded programs, this could be all because of a simple program trying to fetch an update.
  2. Check if it is just Internet Congestion, this is a simple one, try accessing the internet at different times of the day to see if there is just too many people running their internet at a time.
  3. Call your ISP, The Internet Service Provider (ISP) could be doing maintence on the network and could be slowing it down. They also could be blocking Netflix from streaming also, so make sure you contact them.
  4. Upgrade your router's firmware, a guide to this can be found on the manufacturer's website. Just keep a backup just in case because anything can happen.
  5. Get a newer cable, if your router is running off a CAT5 cable it could be a simple reason to the congestion. It would be a wise investment to upgrade the cable anyways to a CAT6. A way to identify what cables you have is to check the side of the cable, it probably will be printed on it somewhere.
  6. Turn off/Unplug unneeded Internet Using Devices, if you have a device on the network that uses internet it could be a reason for the latency. Some devices go on the internet to check for news, time updates, software updates, etc...
  7. Time to upgrade Internet Package, this one should be kept for last because it will be the most expensive to do.
These are just a few things that could be happening, but if none of these help, you might want to get a qualified technician to come and inspect the issue.

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Every 5 to 10min the internet slows right down then after a couple of min speeds back up. how do i keep this from happening?


First thing you should check is your router's firmware.

Visit Linksys's support site for the latest versions.

Update the firmware and you should be good to go.


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Fast download but slow upload. 2.0mb up and .05 down. Whats up with that?


its not the problem with the router, that download and upload speeds are monitored by your ISP (Internet Service Provider) so check with your ISP.

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Why does my internet slow down when I hook up my router. When I first purchased it it did'nt really make a differance. Do I need to reset it or something?


You could try re-setting. Remove the power plug and let it sit for around 30 secs. Re-insert the plug and wait till all lights on the router are on and steady. If this makes no difference, goto "network connections" right click on the connection you are using and select "repair". This will re-set the ip of the connection. If this fails you may need to 'dial into' your router to make adjustments to its settings.

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Router or Service Provider?


disconnect the router completely and use only the modem for a few days. if u still have this issue its the modem. if not its the router and u might have to update the firmware of the router.

Jan 13, 2010 | Computers & Internet

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