Question about Canon Office Equipment & Supplies
SOURCE: Printing envelopes
You will probably have to change your paper settings on the printer itself to proceed without an error. In the additional settings>Paper Size> change it from Ltr to Envelope.
Posted on Jan 09, 2008
Use The Recommended Print Area
For the best
printing results, adjust the top and bottom margins of your document to
within the recommended printing area shown below.
Click on the paper size listed for the recommended print area settings: A4 / B5 / A5 / 4 x 6 / 4 x 8 / 5 x 7 / Credit Card, Letter and Legal, Envelopes (DL / COM#10)
Caution: When printing is performed outside the recommended printing area, the top and bottom edges of the paper may curl, the print quality may deteriorate, or the printed side may be smudged.
The printer has both the recommended print area and the printable area, according to the paper size.
Recommended print area: This indicates the recommended print area.
Printable area: Although this indicates the printable area, degradation of print quality may occur.
Letter / Legal
Envelopes ( DL / #10 )
Posted on Dec 01, 2008
I had the same problem with my 7260 and I finally changed the paper type from automatic to plain paper. Go to either Properties or Preferences in your printer set up window. Somehow this turns off some sort of sensor. It might work for you, too. To the person who is using the Hallmark program, that is where I first encountered the problem, I then tried to print an envelope from Word and the same error message came up. I found this solution online from someone using a three in one printer/fax/copier so I tried it and it worked for me, too! I hope this helps......
Posted on Dec 05, 2008
SOURCE: Cannot print envelope on MX310
Printer Driver Settings:
1Select Envelope in Media Type.
* In Windows, select DL Env. or Comm. Env. #10 in Page Size.
Posted on Apr 10, 2009
Tips for a great answer:
Feb 18, 2015 | Canon Office Equipment & Supplies
May 30, 2012 | Canon PIXMA MX310 All-In-One Printer
For details about how to load an envelope into the printer, see
the user's manual.
The procedure for performing envelope printing is as follows:
1. Fold down the envelope flap.
2. When loading the envelope in the rear
tray, orient the envelope so that the flap is on the left and the folded surface
is facing down.
3. Open the printer driver setup window, and select Envelope from the Media Type list on the
4. Click the Page
Setup tab, and select Youkei 4, Youkei 6, Comm. Env. #10, or DL Env. for Page Size.
5. Select Landscape
6. Click OK.
When you execute print, the information is printed on the
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