Question about Kodak EasyShare Z740 Digital Camera

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When turned on my camera sounds like it tries to put the lens out then sound like it's drawing it back in and shuts off. We've had the camera a number of years and this is the first problem we've had with it.

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Aug 06, 2010

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When i try to turn my camera on it sounds like its going to turn on but it stops and gives me the message on the screen Lens error 111. then it shuts off. I've been messing with it and i can get it to...


Often times a lens error comes up when the lens extension/focus mechanism has been jammed. It may almost fully function, but then the gears run into a small spot where those tiny gears are jammed, broken, have debris on them, etc. When the motor hits unexpected resistance, the camera kicks back the lens error code and shuts down before it does further damage to itself. Make sure there isn't anything wedged between where the pieces of the lens slide past each other. Past that, the best solution I can offer is to look on ebay... most cameras either die because the lens mechanism breaks, or because the LCD screen breaks. If you can find a donor camera with a bad screen, you can combine the best of both at a pretty reasonable price. These cameras are quite complicated to transplant, but fortunately most lens mechanisms and sensors are a full unit of themselves, and so are the lcd screens. Before investing in the donor camera, take yours apart and see how difficult it appears to be to work on it. Then make your decision. Good luck!

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Hi, Unfortunately it sounds like the camera is beyond repair. When a camera's dropped like that there's a 50/50 chance that a mechanism in the lens has been broken and it's repairable. From the sounds of yours though, the fact that it won't come back out when you turn the camera on, it sounds like you're better off getting a new camera.

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Lense opens and closes and then shuts off


It appears that the camera lens is off track.
Since the camera is not working right you can try these things.
First, just to tell you, that by doing the following you could damage the camera further, so take it at your own risk.

What I have done in more than a few times is to examine and watch closely to what happens to the lens as it goes through it's process of in and out. This usually indicates that the camera processor is trying to get the lens to adjust to it's correct place. This is most time the result of an impact of some sort.
What can be done?

As you turn on the camera carefully hold the lens back with something flat or simply hold on the sides of the lens to cause it to reset to a new position. Turn the camera off.
Try to turn on the camera and see what happens and if there is any change. This will determine if you need to try again and go through the same process.
By continuing the above, it may be possible to get the lens back on track.
To tell you... most lenses are made very similar for digital cameras. The extension tubes of the lens is attached to some kind of small tracking devices. This varies, but all will track in a small groove to the fully extended position.
What we are trying to do is to reset the gear position to where the camera processor will know by the sensors that the lens is in the correct position. Also to remember that there are very small gears which can break with too much pressure, but also can "jump a notch or two" to reset it to the correct position. Speaking of that... if there is a grinding or jumping sound (when starting with out any back force)...like stripping or sounds of broken gears..then trying to reset the lens will not work. In which case if may be better to sell the camera for as is or parts on a site such as Ebay.

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I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design.
Hope this helps. Very best regards Peat.

Jun 05, 2008 | Olympus i:robe IR-300 Digital Camera

1 Answer

Camera beeps loud 3 times and shuts right off!!


sounds like a lens error, does the lens extend or retract? You probably have to get the lens back on track, use gentle pressure wiht the camera face down on a towel covered table and turn on to see if the camera tries to retract the lens. I really dislike these types of cameras that extend the lens everytime, if it turns on in your pocket, your doomed!

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In this case i think theres a lens error so i would request u to contact the nearest technician because i think the camera is defective

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I have done this with several camera. Some times you can pop it right back into place and sometimes you have to get a new lens. Iwork on these cameras just about every day because of lens issues. It is just the luck of the draw. Hope this helps if you cannot get it working repairs for that problem can run from 75.00 and up. Just FYI good luck.

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