Question about LG KP170 Cell Phone

2 Answers

I purchased cel phone lg kp130b with camera only to be told later that it is not possible to transfer photos taken with this model to my computer for editing and printing. I find this difficult to believe and I would appreciate your opinion. The local lg people are worse than useless. Ron Burke

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  • burkeronald Aug 07, 2010

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    I purchased cel phone lg
    Problem with the KP170 Cell Phone
    I purchased cel phone lg kp130b with camera only to be told later that it is not possible to transfer photos taken with this model to my computer for editing and printing. I find this difficult to believe and I would appreciate your opinion. The local lg people are worse than useless. Ron Burke

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    Comment:
    Solution 1posted 23 hours ago
    hmerchant110
    Rank: Guru
    Rating: 93.88%, 868 votes


    Hi,

    Yes, you can transfer the pictures from your cellphone to the computer.

    To do this you will have to install the software on your computer from the disk which is supplied along with the cellphone. Then connect the phone to the computer via the USB port on your computer and start transferring the pictures.

    Hope this solves your problem. Thanks for using FixYa.
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    Comment:
    burkeronald3 minutes ago
    1. My cel phone model no.is KP130b. NOT KP 170. 2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download: www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip Download resulted in following additions to my computer memory: LG PC Sync LG PC Sync help LG Internet Cube LG Mobile Update LG Media Player LG Software Update Agent 3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange. 4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important? Would appreciate your input RB. Reply

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I need to know which version of windows you have on your computer, is it windows vista, windows 7 or windows xp?

I'm looking into this and will get back to you with an answer as soon as I have one.

Posted on Aug 07, 2010

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  • Master
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Hi,

Yes, you can transfer the pictures from your cellphone to the computer.

To do this you will have to install the software on your computer from the disk which is supplied along with the cellphone. Then connect the phone to the computer via the USB port on your computer and start transferring the pictures.

Hope this solves your problem. Thanks for using FixYa.

Posted on Aug 06, 2010

  • 10 more comments 
  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    1. My cel phone model no.is KP130b. NOT KP 170.
    2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download:
    www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip
    Download resulted in following additions to my computer memory:
    LG PC Sync
    LG PC Sync help
    LG Internet Cube
    LG Mobile Update
    LG Media Player
    LG Software Update Agent

    3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange.
    4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important?
    Would appreciate your input
    RB.

  • burkeronald Aug 07, 2010

    My cel phone model no.is KP130b. NOT KP 170. 2. No disk came with the phone.Contacted local (Brazilian) LG help who gave me following download: www.lge.com/br/products/documents/software_kp130_acswl000013080-bl-a1.zip Download resulted in following additions to my computer memory: LG PC Sync LG PC Sync help LG Internet Cube LG Mobile Update LG Media Player LG Software Update Agent 3. No improvement. When cel. is connected get message on screen "USB Device not recognised". Further search on MS Troubleshooter produces message "No drivers installed for this device" which seems strange. 4. I have since been advised that perhaps my cable is wrong. I should be using a serial cable. I dont know if the cable I am using is serial.Is this important? Would appreciate your input RB. Reply

  • burkeronald Aug 07, 2010

    HAS MY MESSAGE BEEN TRANSMITTED
    ?

  • AliTech110
    AliTech110 Aug 07, 2010

    Many thanks for the feedback.




    Actually, the solution provided is for LG KP130B.

    You have downloaded and installed the correct software for the cellphone. You will require a USB cable to connect the cellphone to the computer.

    For the error message "USB device not recognised", kindly connect the USB cable to the USB port on the back panel of the computer.

    Thanks once again.

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