Question about Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker
Should not be complicated but read the last section of the troubleshooting. Here are the steps. I know you have done some testing but going back thru them would be a good idea.
First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.
Posted on Aug 06, 2010
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Posted on Jan 02, 2017
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Jul 02, 2012 | Refrigerators
Sep 06, 2011 | Refrigerators
Ice maker stopped making
ice. For this problem you have check few things. First thing, is the water
filling in the ice maker chamber and then ice maker not making ice? Or, the
water is not filling in the ice maker chamber so it's not making ice. If the
water is not filling in the ice maker chamber then it's clear that ice is not
getting made due to no water in the chamber. For no water filling, the problem
is either water supply valve turned off so water is not filling. Turn on the
water supply and it will fill. But if the water supply is turned on then the
other possibility is ice blockage in the water fill tube. There is a tube from
which the water runs and enters the ice maker chamber. If this tube is blocked
then water will not enter the chamber. The tube needs to be defrosted, by using
hair dryer. This procedure melts the ice collected in
the tube and water starts running again. But if water fill
tube is completely clear and no ice blockage or any other blockage. Then other
possibility is water valve at the back of ice maker unit. This water valve is
for letting the water in the ice maker. The water valve open only for
7 seconds and in this time the water fills in the ice maker chamber and then
water valve closes and the same procedure runs again in the next
water filling cycle.------- For your information I will mention that there are
two valves. One is the main valve the back of the fridge section. This main
valve lets the water enter the refrigerator and other valve is at the back
of ice-maker section. This other valve lets the water to enter the
ice maker. In most of the cases the fault is water valve at the back of ice
maker section. ------------- The other above possibilities which I gave you is
water not filling in ice-maker chamber so it's not making ice. But
now consider that water is filling in ice maker chamber but it's
still not making ice. Then the problem is ice maker unit itself. This unit is
controlled by main board. But in most cases if water is filling the ice maker
but it's not making ice then its faulty ice maker unit. So see if the problem
is water not entering the ice maker then the water fill tube is frosted by ice
or the water valve at the back of ice maker is faulty. Replace the valve.
You can get required
parts from sears part direct online site or from repairclinic.com site.
This will help. Thanks.
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