Question about HP Photosmart 2575 All-In-One InkJet Printer
What OS are you using? Do you have the full-software installed or a generic driver? Can you launch the scan from the computer? Is the monitoring program running (required to launch a scan from the unit)? Try a new data cable and changing ports. (Scanners require bi-directional communication so the scanner can fail even if the printer works. Try a direct connection if you are using a print server or USB hub.)
If you have a generic driver, uninstall it and install the full software. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&os=219&product=441240 and select your OS. Generic drivers often only work for the printer of an all-in-one.
I hope this helps.
Posted on Aug 06, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 08, 2016 | HP Office Equipment & Supplies
Mar 21, 2013 | HP Officejet 4620 e-All-in-One Printer,...
Aug 11, 2012 | Canon PIXMA Office Equipment & Supplies
Nov 10, 2010 | Canon Office Equipment & Supplies
Aug 02, 2010 | Office Equipment & Supplies
Jul 07, 2010 | Canon MP140 PHOTO AIO All-In-One InkJet...
Jul 02, 2009 | HP OfficeJet J4580 All-In-One Laser...
Mar 02, 2009 | Canon MultiPASS F50 All-In-One InkJet...
Nov 12, 2008 | HP Photosmart C5180 All-In-One InkJet...
55 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: