Question about Brother IntelliFax-2820 Laser Fax

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I am having problems faxing out it says communication error 20 or p[oor line condition can you help asap thank you

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To much line noise . have checked by phone company. Fax is unable to hear signals.

Posted on Aug 17, 2010

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1 Answer

When I try to fax a document to another fax Machine ( either via feeder or through software), I am always getting an error message " A communication error occured..." (Error 387)


Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Dec 01, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

3 Answers

What does communication error 20 06 mean on my brother intellifax 4750e? We have been having problems faxing out and customers have called with trouble faxing in. Yet, we have received faxes prior to them...


CRC error in answerback. It means the error correction digits didn't match the data that was sent. I've seen a few cases where this was bad phone line conditions - once I could see the phone lines scraping against the gutters in the storm outside the window - but usually it's a flaky Main Board in the fax.
Unplugging all the cables on the board and plugging them back in might clean a bad connection, but we're seldom that lucky.

Jan 27, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

What is the meaning of eror 232*


Error Code: 232
  • A communication failure occurred between the two machines.
  • The user at the remote machine might have pressed the Stop key.
  • The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
  • The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions
  • If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM .
  • Set the host machine to receive at a slower transmission speed.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.

Nov 04, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Error Log Result 232... The telephone connection was lost.


Error 232 Definition A communication failure occurred between the two machines. The user at the remote machine might have pressed the Stop key. The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine. The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted. Check the following items: Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol. Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product. Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines. Try sending and receiving faxes on a different fax line. Try using a different telephone cord. Have the phone company test your line for static or noise problems. Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly Solutions If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Set the host machine to receive at a slower transmission speed. Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe

Jun 09, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Error 20 01 NG: poor line condition on outgoing fax's


My fax shows poor line condition. I have checked all of the connections and everything is ok. Perhaps my settings are wrong

Jan 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Poor line condition-can't send fax


Try turning off the E.C.M. mode off ( error correction mode )
I have had a lot off problem's with communication problem's with this function turned on.
It is in your manual under advance fax function.
if need more help let us know.

Dec 11, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

Feb 08, 2008 | HP Officejet 9110 All-In-One InkJet...

1 Answer

Communication error


the problem is most likely not the machine, once it has established communication it should be fine.
if there is a break in the line for whatever reason then, it will give you the error.
try to fax to a different fax, does it still do it? plug a phone in that outlet and call a freind, chat awhile, is there any static or anything unusual with the line?

Dec 13, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Assa1875@sbcglobal.net


The error is a communication error. Either the tel line is noisy or the signal too weak. The problem lies outside the machine, and the machine can only identify the global problem not the root cause. You may want to call your Panasonic Tech to check the line condition and tweak the line settings, but other than that, you are at the mercy of your sending party or the tel line company.

Oct 26, 2007 | Panasonic Panafax UF-595 Plain Paper Laser...

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