Question about Whirlpool 24 in. GU2500 XTP Built-in Dishwasher

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I have a Whirlpool GU2500XTPQ3 dishwasher that is about 5 years old. The dishes in the top basket do not get clean. I checked the water tube that feeds the upper spray arm and the top spray and there aren't any obstructions. Our water pressure and temperature are suitable. Could the pump be plugged or otherwise lose its ability to circulate enough water to adequately feed the upper sprayers? How can I check on that?

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  • zellerr Aug 06, 2010

    Thanks for the help. The video of the fix was perfect. My dishwasher had a pile of broken glass in front of the intake shield and the screen behind the chopper was nearly completely plugged up. In addition the interface spline on the chopper assembly had broken so it wasn't chopping the debris. I am replacing the chopper assembly for under $20. It cleans like a champ now.

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  • Whirlpool Master
  • 2,605 Answers

Hello,

Welcome to FixYa,

Based on your description as well as all you`ve done on your own I`d suspect you`re on the right track with the plugged pump suspicion.

The place to start for that is to pull the pump filter, spray arm and check for food deposit, broken glass, undesolved detergent and general water deposit built up in the sump well.

The key is to get in there and clean it all out, I`ve attached a link at the bottom that will show you how to go about it. It is not really referring to the heating issue, or maybe even your model, ( Most Whirlpool, Inglis, Kenmore, Kitchen-Aid, Jenn-Air ) but it is the same procedure.

When you`re finished run it through a test cycle and see how it goes.

Let me know how you make out and what you find.

macmarkus :)

http://www.youtube.com/watch?v=iRCCrEwrst8&NR=1

Posted on Aug 06, 2010

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Posted on Jan 02, 2017

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The most likely reason the dishes in the uppper rack of your dishawasher are not getting clean is because the filter on the pump is built up withe debris and the water is havinga tough time circulating through the pump. This tip i wrote will show ya how to clean that filter.
http://www.fixya.com/support/r10292354-whirlpool_kitchenaid_kenmore_diswasher


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