Question about Dell Televison & Video
Is it the same on every channel and while using dvd player or game consoles?
If so, you most likely have a faulty audio card. There are capacitors on these that can burn out. Each capacitor has it's own voltage rating imprinted on them. You can test them with a meter to find the faulty ones.
Posted on Aug 07, 2010
Thanks for using FixYa. To start with please check the audio with a DVD player or cable box. Also try using component cables if using a RCA component cable or vice versa. Check that all of the cables are plugged into the back of the TV & MUTE button is not pressed. Do a hard reset by unplugging the power cord for more than 4 hours and power it again, then go into the on-screen-menu and make sure the sap is off and stereo is on. Also try audio from Phone and 3.5mm jacks (if equipped). If this all didn't resolves the issue then it is an Audio IC or bad speakers/speaker connection. Please do accept the solution if the issue is resolved else post a comment for further assistance.
Posted on Aug 06, 2010
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Posted on Jan 02, 2017
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