Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

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My oven and top burners on my Kenmore elite electric stove do not work. The display lights are not on either but do come on once I turn the knob to any of the top burners but the top burner does not heat up.

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It appears your ERC/CLOCK has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
&^%$

Posted on Oct 01, 2010

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First, you should shut down the oven: a gas stove will have a valve on the gas line behind the stove. The valve will either have a red handle or a flat stem that usually has a hole in it. Turn either valve 1/4 turn to shut off gas, use a wrench on the flat stem. An electric stove should be shut off by flipping off the double circuit breaker for it in your electric panel. Do not unplug an electric stove when it is on; this can damage the plug &/or electrocute you.

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1 Answer

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