Question about HTC Tattoo Cell Phone

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My HTC tatto phone has become very erratic. After every 1 second of making a call the power end menu options come up on the screen. The phone wont hang up after having pressed the "End Call" button. If I select the Power Off button, the phone restarts on its own (like restart in a computer). When I am getting an incoming call, the line will automatically get disconnected and show a missed call alert. Most annoying is that when I am talking on a call, the phone simply restarts on its own. PLEASE HELP! I JUST bought this phone 8 months back . Do I need to change it now?

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First, try a factory reset and see if that resolves your problem. I'm afraid that will wipe all the data on the phone, but you will have to do that anyway if you want to solve this problem.

Here are the instructions for the factory reset:

Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.

  1. Press HOME > MENU, and then tap Settings > SD card & phone storage > Factory data reset.
  2. On the Factory data reset screen, tap Reset phone, and then tap Erase everything. Your phone will erase all personal data and restart. It may take a few minutes for the process to complete.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the phone buttons.
  1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button.
  2. Press the ENTER button to begin the reset process. (Otherwise, press the END CALL/POWER button to cancel.)


Posted on Aug 06, 2010

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