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Posted on Aug 06, 2010

IBM Serveraid 7K onboard not responding properly error code 2807

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rclarke250

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  • Posted on Aug 12, 2010
rclarke250
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Have you updated the raid controller firmware? 7.12.13 is the latest, search ibm.com for migr-62540

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Raid 7k controller not responding properlly error 2807

This could be an issue with the Raid backplane. If under warranty I would replace the backplane.
Even if no warranty you might be able to find one cheaply used.


regards,
Mike
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2807

Ooh, ooh, I know this one. Is it an x346?

Did you also get "error 2807-01 Controller Onboard detected an internal error error 2200
CPPRHTS1&1 FAIL DATA: 035-253-001-20100309-58-RAID"?

Get a 71P8644. I've had two servers fail identically as above. Solid fixes.

Or use a Search Engine if your server/symptom differ.
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ServeRAID-7k Controller SCSI Controller error code 2807

Hi dude,
i already answer the same problem as yours, on my case it's because swollen battery push the RAID memory and make it bent, so the contact point become loose, if you want more detail see on:
http://hubpages.com/hub/IBM-error-code-2807
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I have a problem with onboard ServerRAID-7K controller. Status is not responding properly - Error code is 2807 pls sugesst.

I found the same problem with you and found the solution. Open your server casing and try to locate a battery attached to RAID memory. On my case the battery swollen and make the card bent. For the more detail i wrote on http://hubpages.com/hub/IBM-error-code-2807
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I have IBM eServer with ServeRaid-7K on board controller and have 3 SCSI 73GB hard drives configured in RAID-5 array. Hard Drives are running critically low on space and I bought 3 300GB scsi Ultra320 hard...

First, buy an external storage device, at least 80GB (although it's currently difficult to find any _smaller_ size!) and make a file-by-file, folder-by-folder, backup of your 73GB of "data".

Second, buy another external storage device, and do a Google-search for "drive image freeware".
Pick one of those applications, and do a "image" backup to this second external storage device.

Third, disconnect the 3 "old" drives, carefully label them, and set them aside.

Fourth, connect the 3 "new" drives, delete the old RAID-5 array definition,
and create a new RAID-5 array definition.

Fifth, do an "image restore" from the second external storage device to the new array.

If you have any problems, all you need to do to "back-out" is to:
* disconnect the "new" drives
* reconnect the "old" drives
* delete the "new" array definition
* redefine the "old" array definition

and you're back to the "old" configuration.

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During bootup, the screen shows: 1. server raid-7k on board power-on self test takes up to 60 secones. after 60 seconds, displyed another line shows: status - not responding properly - error-code 2807

It means that your raid is not seeing its drives. Usually after a power failure.

Rebooting the server will fix it in the short term.

To fix it long term you need to update the servers firmware.
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"how to change write through to write back in 7k" Problem Now!

You need to use download, boot from and use the ServeRAID Support CD and the RAID controller tools on that disc. You cannot modify RAID controller features on the 7k while it is operational and/or in use.
See ServeRAID support page at http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=MIGR-62462

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