Question about Dell 3100cn Laser Printer

3 Answers

Tray error invalid config. This occured when the printer was moved from one house to another.

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  • snell437 Aug 06, 2010

    it was suggested to set up default paper tray again. I can not find how to do it in the manual. Some help would be appreciated, or another suggestion on tray error invalid config

  • snell437 Aug 06, 2010

    Nothing is working and I don't understand what is being suggested or where to find it in the manual.

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The paper trays are not properly installed. Turn off the printer, take the trays out and set them in the proper configuration again. Start the printer and the message should be gone. If it isn't then you must reset the printer manually: 
Turn on the printer while holding down up and down buttons .
1 - The Customer Mode menu appears.
2 - Press Menu.
3 - Press down until Configure appears, and then press select .
4 - Press down until Maintenance appears, and then press select .
Press down until Init NVRAM appears, and then press select .
5 - The Init NVRAM Are you sure? message appears on the operator panel. Press select .
6 - Turn off the printer, and then on again.
If even now the problem is there then the sensors that monitor the tray are out of alignment. To realign them you must open the case. If you haven't done that before and this is your only printer (you cannot mess with it since you don't have a replacement) then you should call a repairman.

Posted on Aug 06, 2010

  • snell437 Aug 06, 2010

    Once I get to config page and press select it goes to config page ready. Press select again and it goes to config page processing and nothing happens and the same message stays on until I turn off the printer.

  • Azrael SRL Aug 06, 2010

    In that case the problem isn't with the sensors on the tray, it's with the controller - it's got damaged somehow. This isn't something a customer can fix - the control board must be replaced by the dealer. You need to take the printer to your local dealer.


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The system paper tray was not fixed properly... there will be small slide switch inside the tray drawer, check whether that switch is gone bad... fixing the switch will prevent the error message...

Posted on Aug 06, 2010

  • Manikandan Raj Aug 06, 2010

    the place where you will insert the paper is the system try...

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Support.dell.com/support/.../3100cn/.../3100cn_om_en.pdf - United States
Above is your user manual below is your Service and repair manual.

support.dell.com/support/.../dim3100/.../index.htm - United States
You need to setup your DEFAULT paper tray selection again.
All this is in your user manual, or the service manual.

Posted on Aug 06, 2010

  • snell437 Aug 06, 2010

    where is it in the manual

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Gympac 1600 manual


Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

Dec 31, 2014 | Office Equipment & Supplies

1 Answer

What is error code 60.02


60.2 is a lifter motor error, this is the motor that lifts the paper into position when you push tray 2 in. They do fail. Restart the printer and watch the paper level on the front of the tray to see if it moves at all. Also listen for any chattering noise is it does lift. Sometimes if the metal panel in the tray that lifts is not moving smoothly this error can occur. Pull the tray out and on the right hand side you will see a geared piece of plastic, rotate it to see if the tray lifts when you do. If not the tray might be the problem not the motor.

Sep 16, 2014 | HP LaserJet 4250n Printer

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Epson Stylus dx8400 error message "a printer error has occurred"


unplug, and replug the power cord, then try to power on, after that try to open the carriage and check for any obstructions that maybe locking or obstructing the path of the printer head from moving left to right.

Sep 10, 2009 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

Tray error invalid config


Message:
TRAY ERROR INVALID CONFIG

What this message means:
The printer detects an incorrect configuration of the trays.

What you can do:
Turn off the printer. Set the trays in the proper configuration again.
See "Installing the Optional Tray Module" in the manual book.

Please find below a link to give you a brief idea on the process. Exact details can be viwewed from the manual only:
http://www.csudh.edu/CLASS/voffice/dell3100printer/Contents/section08.html#513263

Sep 10, 2009 | Office Equipment & Supplies

1 Answer

913 service motor error


If this is the first time you have seen this error, do the following:
  1. Power off the printer.
  2. Remove all installed paper trays.
  3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
  4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
  5. If everything is fine, reinstall the tray and power on the printer.
  6. Try printing a few print jobs.
  7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
  8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.
  • If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  • If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
    1. Put paper in tray 1 only.
    2. Print from tray 1.
    3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
    4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
    5. Power the printer back on.
    6. Skip the faulty paper feed slot and move on to the next one (if another one is present). If you can print from all but one of the paper trays, this is the source of the problem.

      If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
      • If the error is occurring from an OPTIONAL paper drawer/source, power off the printer and remove the defective drawer from the printer. You will then need to set up the printer to print from a different tray. For information on removing an optional drawer, click here.
      • If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
    7. And if your getting the same error then you need to get it serviced...

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2 Answers

Error 49.420c


first try to upgrade the firmware
second try a cold reset
if this dont work change the formatter

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2 Answers

49.2F80


Normally it is fro corrupt data or bad cables.

49.xxxx error explain.

A critical firmware error has occurred that
caused the processor on the formatter to
abort the operation.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
operations.
In some instances, electrical noise in the
cable can corrupt data during transmission
to the printer. Other causes include poorquality
parallel cables, poor connections, or
specific software programs.
Sometimes, the formatter itself is at fault,
which is usually indicated by a 79 Service error

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1 Answer

Tray Error, Invalid Config


You can restore the original factory default menu settings by initializing NVRAM. Try this and see what happens. from there I would need an exact message off the printer to help further.
Turn off the printer.
Turn on the printer while holding down u_botton.gif and d_botton.gif .
The Customer Mode menu appears.
Press Menu.
Press d_bottonb.gif until Configure appears, and then press r_bottona.gif or arrowbutton_sa.gif .
Press d_bottonb.gif until Maintenance appears, and then press r_bottona.gif or arrowbutton_sa.gif .Press d_bottonb.gif until Init NVRAM appears, and then press r_bottona.gif or arrowbutton_sa.gif .
The Init NVRAM Are you sure? message appears on the operator panel. Press arrowbutton_sa.gif .
Turn off the printer, and then on again.

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1 Answer

Tray Error - Invalid Config


Unplug the power cord well the printer is on. and it should reset it worked for me. Hope that helps.

Apr 25, 2007 | Dell 3100cn Laser Printer

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