Question about SanDisk Sansa Clip MP3 Player

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Frozen I plugged my sansa into my friends laptop to charge (like I've done many times before), but when I unplugged it I wouldn't get off the display screen and the computer wont recognized my device. Please help, I need to rock out to my music

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

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1 Answer

My sansa mp3 has frozen nothing moves,it is on , how can i dislock it


Hi,the Sansa is a portable media player made by SanDisk. As with all portable media players, there may come a time when your Sansa freezes up for one reason or another. This can be incredibly frustrating. Fortunately, there are a handful of different methods you can use to unfreeze the player.

Instructions

Wait for the battery in the Sansa to die completely. Once the battery is dead, you can plug the Sansa into your computer and download a firmware update for your particular model (see Resources below). You can also remove the battery from the Sansa if you want to speed up the process.


Plug the Sansa back into your computer. If the computer recognizes the device, the player should begin charging right away. This will unfreeze your Sansa.


Hold the power button down for roughly 10-20 seconds. The Sansa should turn off. Wait a few seconds and then turn the player back on.


Hold down the center button and the menu button at the same time. Do this for up to 30 seconds while watching the display screen.


Hope it helped.

Thanks for using fixya.

Jan 12, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Will turn on


See this tip posted here --- Sansa Mp3 player frozen? How to reset and... I think it will help..

Jun 14, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 could not be detected on my computer


In Normal conditions, after plugging in the MP3, amd waiting one or two minutes, the device should be installed automatically by the system. This works in the same way on Vista and on XP. On Windows 98 and Me the device may not work. After the MP3 is installed, you can reach the Sansa under My Computer (Computer). It will be displayed as an external disk named Sansa. If you are using an USB extension or an USB external hub, get rid of it. Try plugging the MP3 to a different USB port. Try unplugging AC charger, and removing laptop batter for ten minutes, sometimes this can fix problems caused by accumulation of electrostatic charges on USB controller. If that does not solve the problem, test a different USB device on the same laptop, and test the MP3 on a different computer. Either one may be faulty. If the problem is the laptop you may fix it by removing and reinstalling USB root hub on hardware devices in Control Panel.

Jun 05, 2009 | SanDisk Sansa e250 MP3 Player

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Turn on problem


Some times, the charging cable from the laptop will not charge a fully depleted battery. If you have not already done so, try charging it using the wall charger that came with the phone.

Hope this works!

Aug 29, 2008 | Apple iPhone Smartphone

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Sansa Fuze not working anymore


My friend give me a sansa mp3 player BB0703UBB. When i charge it in my PC and i forgot to unplug sansa mp3 player BB0703UBB after half hour i plug it. But the power is not working. i cannot open and play it anymore. I try to insert it on my PC but then it says unknown device. HELP!

Jul 17, 2008 | Audio Players & Recorders

1 Answer

Sansa frozen


Reset the player - see manual or the Sandisk website for details - usually holding power in for 15 seconds or more
You are going to have to charge it for 3-4 hours before trying any additional fixes, because you let the battery drain

Jul 01, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Frozen from photo display


just hold down the power button until it turns off

May 19, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Frozen


There is a fix, but it is going to delete all the songs off the player, so you will have to reload them. Disconnect the Sansa Clip from the computer. Slide the power button up for 15 seconds to turn the Sansa Clip off. Hold in the volume + button, and reconnect the player to the computer

Apr 27, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Problem with sansa e260


that happens to me too. i think the problem is that your computer can't like, sense that it's plugged in, so your battery's dying out, and the computer wont charge it

Mar 24, 2008 | SanDisk Sansa e260 MP3 Player

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