Question about Harman Kardon SoundSticks II Computer Speakers

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My speakers isnt working anymore i dont know why tha lights are going on everything seems 2 be fine before when i touched tha 3.5mm jack it made a strange sound that how i know it was working but now it does make that sound anymore pls help me fix it as soon as possible if you would like 2 mail me pls mail me at : joeybrown2@hotmail.com pls tell me what 2 do

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This article contains tips for resolving sound related issues in Windows XP.
No Sound From all speakers

  • Check that the speakers are powered on.
  • Check that the speakers are connected to the correct ports on the PC. This is particularly important If the customer has both integrated sound and a sound card.
  • If the speakers have a volume control button - ensure that this is turned up.
  • Check that the Windows Audio service is running. If this is not running then many of the subsequent troubleshooting steps will not work. Go to Start->Run and type services.msc. Double cliick on Windows Audio. Select Start if possible and check that the Startup Type is Automatic. Click OK.
  • If the speakers are digital speakers then try forcing the sound card to use digital. Go to Start->Control Panel->Sound and Audio Devices.. On the Volume tab, click the Advanced button in the Device Volume section. In the Volume Control window, below the Play Control Volume slider, click Advanced. If this does not show select Advanced Controls from the Options menu. Select Digital Output Only
  • If possible try an external audio source like a Walkman, CD, or MP3 player (connect the speakers to the headphone jack)
  • Check that the volume control in Windows isn't muted or turned too low. See the screen shots below. Go to Start->Control Panel and double click on Sounds and Audio Devices.

Posted on Aug 06, 2010

  • msfusha May 04, 2011

    what if you have a mac? im having the same problem. i knew they worked before because when i unplugged them they always made like a crackling sound and now nothing. but the blue light is on and my brick has a green light that is on

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Posted on Jan 02, 2017

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