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How extract jammed paper - HP Scanjet 5590 Flatbed Scanner

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In a scanner? Uhh haha, you should have a jammed scanner, its just a sandwich type device. If its a printer, you must open up the trays, or a little plastic casing(itll stick out if you look, its a flap) and pull out the paperjam

Posted on Aug 06, 2010

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Have you opened the back cover to see if you could extract the paper there?

Have you removed the paper tray, and attempted to extract the paper from the bottom side of the unit?

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Piece of paper 1 inch by 2 inches jammmed and won't eject when I touch start button. I can't even see it with the cover open.


you have to open up your printer covers to extract that jammed paper. However, if you haven't tried tinkering with anything electronic before you will have to seek technical assistance from a qualified expert, but if you're willing and determined to extract that piece of paper, i suggest first you unplug any power connection from your printer, then unscrew the visible screws of the cover which is nearest the jammed piece of paper. never turn any cylinder if it resists your effort, however, try to manually turn cylinders where that small piece of paper is wedged until it comes off. Try to pull down on that piece of paper using a hair puller or forcep.

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This printer is designed with a dual toner/drum chamber. Do not separate these two parts. Upon opening the lid, you will find the toner/drum assembly right in front of you. Pick it up with both hands and pull straight up. After that, you should be able to take the jammed papers. Know this: once a paper is jammed, printing another paper will NEVER take the first out. Just make sure to remove the complete papers. If they break, make sure you extract all the pieces.

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