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My MX-2300N Printer/Copier/Scanner is having a copying error. The main screen constantly says "Remove paper from center tray, yet there appears to be no paper in the ccenter" tray. I have reset the machine twice to no avail. I do not know what else to do.

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  • 45 Answers

Please verify that no printer paper is jammed or partially fed into the printer. If you have one or more pieces of paper stuck in the printer these will need to be manually removed before the printer will print again.

Posted on Aug 06, 2010

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Posted on Jan 02, 2017

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The mx2300n only supports up to 209gsm heavy card. You must make sure that your heavy card is not over this rating.
Set the bypass tray as 'Heavy' by clicking on the trays on the main copy mode screen, select type & size for bypass. Select heavy, and Auto AB as this will allow the tray guides to detect the size of your paper. Load the tray with up to 20 sheets of Heavy paper.
Open your document, select Print, then properties. Under the 'paper' tab, select paper source as bypass tray, and paper type as heavy (if you miss one of these steps, the ,machine will ask to load paper due to size or type mismatch).
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Envelopes must be run from the bypass tray at the side of the machine. touch the paper trays on the touch screen. Set the bypass to envelope and com10. when you go to print, make sure the paper type is set to envelope under printer preferances.

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2 Answers

There is an error on the screen which says "remove paper from the paper tray" and there is no paper to be removed. What can we do?


G'day, I know the answer from much investigation. you see I had the same problem "Remove paper from center tray". This fault occurred after a weekly wipe down of all moving parts to prevent the print rollers from becoming "Sticky" (with residual toner). I could not work out this fault I read the above answer and spent at least 40 minutes pressing prox switches and messing around with tray setup, and nothing the fault still appeared. then I decided to read the manual, and... Guess what NOTHING on the specific "Remove paper from center tray", but what I did find is that the "Center tray is non other than the Output Tray, you know, The Spot where your new fresh printed paper comes from. If you get a torch or light and look inside you will see two leavers (one double leaver and one single leaver). The single middle leaver is your problem, it senses to see if the "center tray' is full so that it can stop printing to avoid a problem. this center leaver comes unattached, all you need to do is clip it back into its home position. Straightaway your problems will go away. Cheers McHaggerty

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While at the printer settings page of the copier on your PC under printer configuration there is an automatic configuration tab. Once you press this it will ask you to check the boxes with the arrow . The paper is set determined by the copier itself. You may need to check your copier settings to make sure it detects the correct paper in the tray. Also it is not recommended to install this way mainly because if the customer doesn't want to print color they are not able to change the printer condition settings at the individual PCs. So individual install is recommended.

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