Question about Casablanca Fan Advan?Touch W-62 Remote Control

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Hi, I have a casblanca Advance Touch Remote Control Model W-62. The display works and I can see all the controls. However, it will NOT turn off the FAN nor the LIGHT. It doesn't seem to be transmitting directly to the Fan. Again, the display works and my husband checked that it is in fact transmitting. However the fan will not stop or the light turn off. What can I do?

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  • Casablanca Fan Master
  • 34,789 Answers

The receiver could be defective.

Posted on Sep 12, 2017

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4 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MN_Jack76
  • 45 Answers

SOURCE: fan won't go on

Possibly a bad receiver, contact Fan Man Lighting at 1-866-600-3267 and ask for Jason, he has 21 years experience with Casablanca

Posted on Oct 17, 2009

  • 57 Answers

SOURCE: I have a casablanca ceiling fan 35G11R( old model) lost remote,

I see you have an R on the end of your model# R designates Comfort Touch. I would be interested in buying the remote control from you.

As for ordering the parts, refer to www.casablancafanrepair.com

Posted on Apr 01, 2010

caroldon
  • 17129 Answers

SOURCE: Casablanca Fan/Light Remote (Versa Touch #W-42)

Possible that the drive to the IR LED is low and it can be due to poor output from the driver or a weak IR LED.

Please check this link below for some tips.


http://www.fixya.com/support/r6178946-tips_repair_remote_controller


Point your remote to your camera in the phone and see if there discharge is good enough . If not check the voltage at the IR, check if there is break in the printed circuit board or a possible open circuit from a SMD resistor...use a multimeter to check continuity.

Look on the PCB using a good magnifying lens to confirm.

Posted on Feb 22, 2011

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DIAGNOSTIC TEST

The washer must be empty and the control must be in the OFF

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Starting the Test Mode

■ Close the door.

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