Question about Logitech Quickcam Chat Webcam

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I've had my Logitech webcam for about a year. I experienced a crash after trying to install an update. I have reinstalled the program, but the camera is not capturing video. It will not allow me to adjust any of the settings for the video. I have tried disconnecting the camera from the USB connection but still nothing/.

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  • 2,775 Answers

Try updating your Microsoft Directx - I have version 10 installed - Skype requires version 11

next step would be a re-install

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Posted on Aug 06, 2010

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Posted on Jan 02, 2017

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1 Answer

My problam is that my cam is not working


Try and remove the usb cord from the camera and computer then go to control panel then add/remove programs,remove the logitech camera restart then reinstall.
If this doesn't work
Try to uninstall and then reinstall your drivers. Or check for updates from the manufacturer. To modify your drivers go to your Control Panel> Hardware and Device> Imaging (most likely something like this)> and then find your Logitech camera. Click on the drivers tab and check for updates. If this doesnt work then uninstall the drivers and then reinstall them. Check and make sur eyour cables are all tight as well.

Their website also has a handy tool to help you...http://www.logitech.com/support-downloads

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have u tryed to go into the program files and clicking on the icon to run the webcam if it works then u need to delete the old one and use the new one

have u tryed updating it

if all fails then reinstal it

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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