Question about Memorex MVDP1077 Portable DVD Player

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I have a portable memorex dvd and when I turn it on it says dvd open. but its not open?

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There may be something wrong with the sensor on the door latch. We suggest lightly pressing on the door latch to see if the message goes away. Place a disc in the player. Use extremely light pressure initially when the disc is first placed in the drive and the door closed.

Gradually increase pressure very slowly. If the issue is with the latch and sensor, the disc may spin and the message may go away. If the unit is within 90 day warranty, then Memorex or the retailer can replace it. If past warranty period, the door may be repaired at a local repair center.

Posted on Aug 23, 2010

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