Question about Rival RCS200 20-Cup Rice Cooker

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I broke the lid to my RIval RC!00 Rice cooker. Who should I contact?

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You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

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Cheers!
IrishDruid

Posted on Apr 29, 2008

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Where can i buy a new lid

Posted on Dec 13, 2008

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Posted on Jan 02, 2017

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Every time I cook rice in this rice cooker, the rice is burned & I have to throw it out. Help.


The Manual for the Rival RCS200 Rice Cooker can be found here:
http://www.rivalproducts.com/manuals/MANUALS/RCS200_43_68557881.PDF
Make sure you are following the directions for the correct amount of water to rice.
It could be that your unit is not switching from cooking to warming at completion of the cooking cycle. It should automaticaly turn to the Keep Warm Setting when it detects a temperature of 212 degrees F.
The manual advises that there are no servicable parts. If this is a new appliance I would recommend returning it to the point of purchase. If this is not possible try contacting Rival Customer Service to see if they are willing to assist with replacement or repair: See here:

https://secure.rivalproducts.com/ContactUs.aspx

Oct 26, 2011 | Rival RCS200 20-Cup Rice Cooker

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I lost the lid for my rival rice cooker RC61 ..can i just get a lid?


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Mar 19, 2011 | Rival Kitchen Appliances - Others

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the best place that you can try locally for a lid replacement would like target or wal-mart if you have one in your area. or any type of hardware store possibly. If those places don't have them the only other thing you would be able to do is call the manufacturer and get another lid that way.

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Needed:one non stick pot for a rival rice cooker model # R.C. 100. The non-stick coating is coming off mine.


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2 Answers

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