Question about Microsoft Xbox 360 Console

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Xbox live cannot sign into xbox live..i have everything hooked up and. when i do the test it says that the MTU failed.

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You appear to be on a router where you flipped on a security switch in the router and now this MTU is not working properly. There is a small, small button on the back of your modem or router. You have to press it with the tip of a pen, it's that small! This will reset all settings on the modem or router and then you can power off and on the box for 30 seconds, leave it on and try again. ONLY DO THIS IF YOU OWN CONTROL OVER THE BOXES OR GET PARENTS PERMISSION FOR THIS KIDS! By default, all the security settings are disabled and go back to original working state for configuration or use or the box. If you turn on anything security related on your router or modem, this will give you MTU issues all the time! Stop touching those settings if you don't know how to configure a router.

Posted on Apr 27, 2008

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Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

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Try it with the ethernet cable,that should work. Then try wireless, if it doesnt work, you'll have to take it further into your router config. Contact me for more assistance (MSN iBen@Gmx.Co.Uk

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Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

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we had the same issue. Here is how we fixed it. I had the xbox 360 plugged directly into the westell 6100 modem via ethernet cable. the mtu test failed everytime. I was extremely frustrated and called microsoft and verizon (dsl) about 10 times each and they kept giving me the wrong solution. (get a new modem, get a new server, pay us money and we'll figure it out etc...) Here is what a man at microsoft told me to do and finally it worked. Power cycle your equipment (unplug modem and xbox 360 for 30 sec.) then, plug in modem first and wait until all lights are back on. Then plug in xbox and run test. In my case mtu failed again. I was then instructed to go to my dashboard and restore xbox to factory default which I did and rerun the test. This time everything FINALLY passed. We were in business. I then decided to try connecting through my airport extreme router. I power cycled again starting with the airport then the modem then the xbox and ran the test and unbelievable as it sounds it all passed and my son is now sitting happily on the couch playing a game online with his xbox 360. This took away days of my life to get this simple thing done. I was given codes to change and change back on the computer, phone calls to everyone and the solution was so simple when you finally reach a knowledgeable person. Hope this will help save someone else the time I spent!

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