Question about HP OfficeJet J4580 All-In-One Laser Printer

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When I try to scan it states no scan options. Once it read no connections but I am able to print from my computer.

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No, HP J4580, is not a laser, it is inkjet printer.

You did not state what is your operating system and what is exact error wording. Will try to help with these limited info available, I assume you are using Windows.

Your problem indicates that you did not installed scanner software for this printer or it was not installed correctly. I would suggest re-installation of the scanner program and drivers if this is the problem. Before you do that please run HP Scanner Diagnostic Program and then follow it's instructions:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02073847&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3645100

If you require further assistance, please do not hesitate to follow this thread, but please provide me with necessary data, what is your Operating System, what is exact error wording.

Posted on Aug 06, 2010

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