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Son's HP Pavillion Computer has a yellow circle nexted to the 2 USB roothubs and his computer will not recognize any usb device pulled into it. Tried updating the driver but the computer says it has the latest driver. Where can I get replacement drivers?

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  • jirsnow Apr 27, 2008

    Did not help displaying Error 39 (still), but thanks for trying -- any other ideas?

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  • 487 Answers

Ok delete the usb ports from your hardware and let the computer look for newly attached hardware
that should fix it

Posted on Apr 26, 2008

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Cant get usb to recognize a rocket fish 2.5 sata hard drive enclosure. have tried everything but still get yellow warning in device mgr on 2.0 USB. What can I do? Can a 2.0 driver be downloaded?


If you were to log on to the hp.com web site, usually one is able to download if available, by model number, All available Driver downloads as required.

This is the best way of ensuring up to date drivers for your system and they are free of charge!

There ay be an updated driver at hp.com or a firmware update to get you over this problem.

I hope this helps.

Feb 03, 2011 | HP Pavilion A610n (PC106A#ABA) PC Desktop

1 Answer

Gateway 310 s won't recognize a cd


Hello,
Method 1: Initiate recognition of the USB device by using Device Manager loadTOCNode(2, 'workaround'); To initiate recognition of the USB device by using Device Manager, follow these steps:

1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
2. Click to select your computer as the location for the scan.
3. On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
4. Close the Device Manager window.

If this method resolves the issue, you are finished.

If this method does not resolve the issue, go to method 2.
Method 2: Disable power management of the USB hub loadTOCNode(2, 'workaround'); Note If you perform the following procedure, you may also reduce the battery life on a portable computer.

Use this method if method 1 does not work. To disable power management of the USB hub, follow these steps:

1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
2. Expand Universal Serial Bus controllers.
3. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
4. Click the Power Management tab.
5. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
6. Repeat steps 3 through 6 for each USB Root Hub in the list.
7. On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
8. Close the Device Manager window.

If this method does not resolve the issue, go to method 3.

Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
Uninstall all the usb controller from USB controller
and now restart the computer.

If this method does not resolve the issue, go to method 4 .
Method 3: Restart the computer loadTOCNode(2, 'workaround'); To initiate recognition of the USB device, first unplug the USB device and restart the computer. Then, wait five to ten seconds before you plug the USB device into the computer or hub. Windows XP recognizes the new device.

Hope this helps.

Jan 14, 2011 | Gateway 310 S PC Desktop

2 Answers

Keyboard, mouse, front USBs,DVD recorder not working


It sound like your USB Ports is the problem. Go to the Hardware manager delete the USB Ports and then shutdown and power back up.
The system then should reinstall the USB Ports and associated drivers. If not the USB Ports were probably fried by the power outage.

Mar 30, 2009 | HP TouchSmart IQ770 PC Desktop

1 Answer

Gateway gt4010 usb ports are all failing.


It's your hard drive going bad! I had the same problem in my company. Could not figure it out but when i flopped the hard drives they started working agian.

Mar 26, 2009 | Gateway GT4010 (RBGT4010) PC Desktop

1 Answer

Usb problem


If you have plugged in a USB device (usually a mass storage device) into a computer and it doesnt work, here are some basic troubleshooting steps to resolve the problem. 
First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.  


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button. 
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. 
G. Restart the computer, and allow the computer to reinstall the USB controllers. 
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. 

For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject

Oct 18, 2008 | Computers & Internet

1 Answer

Having trouble installing HP Photosmart All in One Printer. Model C5280. Near the end of installation it ask's for printer to be connected via USB cable. Msg comes up on screen 'USB Device not recognized'...


Dear Sir:

It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
Mohammed.feroz.ali@gmail.com

Jul 19, 2008 | HP Computers & Internet

1 Answer

Damaged usb port needs to be replaced on my HP Pavillion 513W computer. Need diagrams and step by step instructions


1-Shut down you pc .2-unplug the power cord.3-open the case .4-Find the usb wires trac them back to the board. 5-mark were the wires go with a marker.6-plug new usb port wires in.7-put the case back on pc.8-plug power cord in.9-turn on pc.10-plug your usb device in.

Jul 02, 2008 | Computers & Internet

2 Answers

USB 2.0 port on front of Pav. a1010 does not work, how do I turn it on


Maybe its broken.

Look into your ports, check for any bent pieces, if you ever bent them, or shorted them then you cooked the USB headers on the mainboard.

Maybe its turned off?
Right Click My Computer
Click Hardware
Click Device Manager
Do you have any yellow or red marks next to anything? (this could be where it is disabled)

Still not working?
Reboot the pc, go into the bios, and search for the front usb ports. Thats the only other place they can be disabled.


Have they worked in the past, did anything change since they worked last?

Oct 12, 2007 | HP Pavilion a1010n (PS563AA) PC Desktop

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